Shipping & Receiving

Shipping & Receiving Clerk

Abacus Staffing is hiring a detail-oriented Shipping & Receiving Clerk to support customer service and logistics operations at a DSV facility. This role is responsible for the accurate and timely processing of customer orders, shipping and receiving documentation, data entry, and customer communication while ensuring compliance with all DSV work instructions and customer requirements.

Key Responsibilities

• Process customer orders accurately and on time
• Generate shipping paperwork and verify special order or shipping requirements
• Coordinate urgent or last-minute shipping requests with operations
• Prioritize orders based on pickup times or dock cutoffs
• Provide shipping and tracking information as needed

Customer Interaction

• Respond to customer inquiries regarding shipments, receipts, and inventory in a professional and courteous manner
• Maintain positive customer relationships
• Communicate customer feedback or concerns to management

Clerical & Administrative Duties

• Maintain all order-related paperwork and files
• Keep DSV work instructions current and accurate
• Answer phones and operate standard office equipment

Data Entry & Documentation

• Enter and verify data related to orders, shipments, receipts, and inventory adjustments
• Ensure accuracy of all shipping and receiving documents
• Assist with resolving discrepancies
• Collect and route inbound freight documentation to proper departments
• Follow all DSV work instructions and procedures

Additional Duties

• Provide backup clerical support as assigned
• Perform other duties as needed
• Work overtime as required (mandatory or voluntary)

Qualifications

Required

• High school diploma or GED
• Basic computer skills with working knowledge of Microsoft Office
• Strong attention to detail and accuracy
• Good verbal and written communication skills
• Ability to work in unregulated warehouse temperatures (mild to moderate)

Preferred

• Previous customer service experience, including phone support and office equipment use

Physical Requirements

• Constant: Sitting
• Frequent: Walking and standing
• Occasional: Bending
• Ability to lift, carry, push, or pull 11–20 lbs
• Ability to reach overhead, squat, or kneel

Why Work with Abacus Staffing?

• Stable, full-time opportunities
• Professional warehouse and office environment
• Supportive staffing team
• Opportunity to gain logistics and customer service experience