Intake Coordinator - Home Health - LVN Preferred

Job Title

Assists in the coordination of patient care under the direction of the Business Office Manager.

Essential Functions

• Promote /exemplify Company mission, vision and values at all times.
• Receive all intake information and enter the appropriate information in the computer.
• Complete intake forms and route them appropriately for admission approval.
• Contact patients to verify correct contact information and that HHC has been ordered by their physician.
• Communicate with the business development team, discharge planners, and facility contacts to receive new and returning patients in a timely manner.
• Comply with all areas of the Agency's Compliance Program and HIPAA regulations.
• Assist in maintaining case management notes while maintaining the confidentiality of patient records.
• Provide effective communication to clients, their families, team members, and other health care professionals.
• Demonstrate commitment and professional growth by participating in in-service programs and maintaining/improving competency.

This description is a general statement of essential functions that are required to be performed regularly and continuously. It does not exclude other duties as assigned.

Requirements

Experience

• (1) year experience in a general office environment.
• Preferred health care experience.

Skills

• Ability to communicate verbally and in writing effectively.
• Demonstrates proven decision-making skills.
• Must read, write, and comprehend English.
• Must be able to utilize multiple computer information systems, including electronic medical record systems, electronic patient referral systems, and Microsoft Office.

Education

• High school diploma or equivalent.
• Intake Coordinator Level 2- the employee must hold a minimum of an active, unencumbered LVN/LPN licensure.

Licensure/Certification

• Current driver's license in good standing. The employee is responsible for renewing their driver's license before it expires to continue employment.
• Intake Coordinator Level 2- the employee's responsibility is to maintain their licensure before it expires to continue employment.

Physical Requirements

• Prolonged sitting, standing, and walking are required.
• Ability to handle stressful situations in a calm and courteous manner at all times.
• Requires working under some stressful conditions to meet deadlines and Company needs.

Environmental/Working Conditions

• Works primarily in an office environment.
• Some exposure to unpleasant weather.

Machinery/Tools/Equipment Requirements

• Reliable transportation and auto liability insurance.
• Basic office equipment includes a copier, fax, multi-line phone system, and computer.