Quality Control Team Leader

Quality Control Team Leader

This position is responsible for overseeing the floor inspection group and ensuring strict adherence to FIA company policies, procedures, quality standards, and performance expectations. The Quality Control Team Leader provides leadership, coaching, and direction to inspectors while promoting a culture of quality, safety, continuous improvement, and accountability. This position serves as a key resource in identifying, investigating, and resolving quality concerns while supporting production operations and customer requirements.

• Ensure compliance with standard work instructions, internal controls, company policies, and quality procedures.
• Maintain compliance with all safety regulations and promote a safe work environment.
• Oversee the proper use, maintenance, and management of quality equipment and inspection tools.
• Investigate quality concerns, equipment issues, and inspection tool discrepancies and implement appropriate countermeasures.
• Determine disposition of quality issues and ensure timely resolution.
• Resolve quality concerns as they are identified and escalate issues as necessary.
• Maintain proper 4S standards within assigned work areas.
• Support quality improvement initiatives and cost-saving activities, including scrap reduction efforts.
• Conduct containment activities and sorting of nonconforming vendor-supplied, in-process, and finished products under the direction of the Quality Control Supervisor.
• Assist with corrective actions and countermeasures resulting from internal, customer, and third-party audits.
• Ensure product quality and performance meet customer specifications and requirements.
• Escalate any data or inspection results that fall outside customer specifications to the Quality Control Supervisor.
• Monitor inspection activities and ensure compliance with customer and FIA quality standards.
• Train, coach, and develop Quality Inspectors on inspection techniques, quality standards, and department procedures.
• Verify team members understand and consistently apply inspection methods and quality requirements.
• Provide leadership and support to inspectors while fostering teamwork and accountability.
• Demonstrate and train others in the proper use of measurement and inspection equipment, including:
• Check fixtures
• Calipers
• Taper gauges
• Feeler gauges
• Surface indicators
• Support production departments in addressing quality concerns and production-related issues.
• Collaborate with production, engineering, and quality personnel to identify root causes and implement corrective actions.
• Assist with special projects and continuous improvement initiatives as assigned.
• Perform other duties as assigned.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position.

• Work is primarily performed in a manufacturing and production environment.
• Must be able to use various tools and equipment including computers, copy machines, calculators, inspection equipment, and other devices related to the functional area.
• Noise Levels: Moderate.

The physical tasks described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.

• Must be able to lift up to 10 pounds regularly and occasionally lift and/or move up to 20 pounds.
• Must be able to walk throughout the plant multiple times per day.
• Physical Sight – Ability to read and analyze data in hard copy and on a computer screen.
• Verbal & Written Communications – Ability to communicate effectively with employees, management, customers, and auditors.
• Telephone Communications – Ability to communicate verbally using a telephone.
• Multitasking – Ability to manage multiple projects and priorities simultaneously.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties, and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Any accommodations made must be stated in writing and attached to this job description. The information contained herein is subject to change at the company's discretion.