Shipping Clerk

Job Description

Job Description

Do you want to work for a company that provides fun products to consumers? A company that is growing where YOU can make an impact on the business? Or how about a company that provides a more casual workplace and one where your pet is welcome to join you? Petmate provides excellent employee experience, benefits and an opportunity for a career. As a smaller organization, you matter. We are looking for strong Fulfillment Center Workers to join our team.  

Petmate/Doskocil Mfg., Inc was founded in 1960 as an innovative manufacturer and supplier of crates and kennels used by the airline industry to transport pets. Over the years, the Company added individual consumers to its market strategy and expanded its product offerings, both domestically and internationally. Today, doing business as Petmate, the Company manufactures and distributes a wide range of pet products under the Petmate brand and on a Private Label basis, including: 

Kennels & Carriers                           Shelters and Dog Houses

Toys & Accessories                          Collars and Leashes

Bedding                                               Litter Maintenance

Feeding & Watering

The Company is headquartered in Arlington, Texas, in the heart of the Dallas/Ft. Worth ‘Metroplex’. The Corporate Headquarters is located within walking distance of the iconic AT&T Stadium, home of the 5-time Super Bowl Champion Dallas Cowboys, and The Ballpark in Arlington, home of the Texas Rangers baseball club. DFW Airport is also nearby. Our Fulfillment Center is located in Lancaster, Texas.

As a Fulfillment Shipping Clerk, you will be given the opportunity to create and provide excellent customer service within the fulfillment center. To be successful, the candidate must be able to “get things done” and effectively perform warehousing and fulfillment activities including order pulling, stocking, truck loading/unloading, receiving, cycle counting, packing or shipping.  The employee is expected to perform these tasks at posted standards for the Fulfillment Center, for productivity for each function and to perform the task with a high degree of accuracy and quality.

POSITION SUMMARY

This position is responsible for effectively performing warehouse and fulfillment activities. You will be responsible:

• Ensuring drivers are checked in and out in an efficient & timely manner by working closely with the Shipping Dock Coordinator
• Ensure that any special shipping instructions are followed, up to and including special Bill of Lading requirements
• You will coordinate emails between shipping and our Transportation team
• Provide yard check assignment sheets to transportation team
• Advise Transportation Team of any carrier detention
• You will answer phone calls and emails from carriers and internal Petmate personnel that involves shipping
• You will perform completion of required shipping documentation and provide those to Customer Service and Customers as required.

The Fulfillment Center Worker will be guided by the Company’s Vision statement, policies and procedures. High attention to detail is a must for this position.

DUTIES AND RESPONSIBILITIES

1. Utilize the Company Vision statement as the primary guide for decision making. Support and encourage behavior that reflects the term "customer" refers to dealers, suppliers, and all company employees.

1. Work within Petmate’s safety policies and safety programs in a uniform and consistent manner so that employee injuries and illnesses can be prevented and compliance with federal, state and local regulations can be achieved.

1. Follow proper lifting techniques including team lifting when items are too heavy for individual lifting.

1. Assist in maintaining a clean, organized facility through diligent housekeeping efforts.  Employees are required to assist in keeping aisles open and free of trash as well as picking up after themselves.

1. Use computer and other devices provided in warehouse automation systems with care, report any unsafe or malice activities that could damage the automation or computer systems.

1. Equipment operation – Utilize only when properly trained. Depending on specific duties, employees will be required to train on and operate various types of material handling equipment. 

1. Security - every employee is considered to be a member of the fulfillment center security team and as such has responsibility for the security and integrity of the premises, equipment, inventory, and company information.  

1. Employees must be flexible in work hours available including overtime and be able to respond to varying workloads without prior notice. Report to work every day, on time, as scheduled.

This list is not inclusive of the total scope of job functions to be performed.  Duties and responsibilities may be added, deleted, or modified at any time.

QUALIFICATIONS

Mandatory Requirements

1. Highly customer focused
2. Demonstrated good judgment, professionalism and the ability to maintain confidentially
3. Well organized with the ability to work in a fast-paced environment
4. Basic training with RF scanner
5. Ability to use simple math
6. Computer proficient

EDUCATION

Mandatory Requirements

High School diploma or equivalent

Preferred Requirements

Associates degree

EXPERIENCE

Mandatory Requirements

Minimum 1 year experience in a fulfillment center

Previous experience driving Fork lifts, Order Pickers (Cherry Picker), Reach Trucks, and/or Pallet Jacks Required

Preferred Requirements

3-5 years’ experience in a fulfillment center

WORKING CONDITIONS

Works in a fulfillment center environment.   Noise level is usually moderate to loud, depending on the level of activity in the fulfillment center.

ORGANIZATIONAL RELATIONSHIPS

Reports to Fulfillment Center lead or Supervisor

FLSA STATUS

Non-Exempt

PHYSICAL REQUIREMENTS

The physical demands include, but are not limited to sitting, standing, walking, communicating, seeing, hearing, use of hands, and lifting.

OTHER REQUIREMENTS

The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the essential functions of this job.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.  The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.