Customer Service Representative (csr)

Job Description

Job Description

Customer Service • Sales • Leadership Development

Are you a people person who enjoys helping others and creating positive customer experiences?

At Pro-Active, we specialize in customer acquisition, brand promotions, and live event marketing for nationally recognized clients. We're looking for motivated individuals to join our team as Customer Service Representatives and develop valuable skills in communication, customer relations, sales, and leadership.

Whether you're starting your career or looking for a new opportunity with room for growth, we provide hands-on training and a clear path for advancement.

What You'll Do

• Deliver outstanding customer service through face-to-face interactions
• Represent client brands at promotional events and marketing campaigns
• Build positive relationships with customers and answer questions about products and services
• Identify customer needs and recommend appropriate solutions
• Support customer acquisition and brand awareness initiatives
• Collaborate with team members to achieve daily and weekly goals
• Participate in ongoing training and professional development programs
• Contribute to a positive, energetic, and team-focused environment

What We're Looking For

• Strong communication and interpersonal skills
• Positive attitude and customer-focused mindset
• Coachable, dependable, and eager to learn
• Ability to thrive in a fast-paced, people-oriented environment
• Team player with strong work ethic
• Customer service, retail, hospitality, or sales experience is a plus
• but not required
• High school diploma or equivalent

What We Offer

• Paid training and ongoing mentorship
• Career advancement opportunities based on performance
• Leadership development programs
• Competitive compensation with performance-based incentives
• Supportive and collaborative team culture
• Hands-on experience in customer service, sales, marketing, and business operations

Why Join Pro-Active?

We believe in promoting from within and investing in our people. If you're looking for an opportunity where hard work is recognized and professional growth is encouraged, we'd love to meet you.

Apply today to be considered for an interview.

Pro-Active is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.