*Traveling Construction Customer Success Manager (80% travel required)

Traveling Construction Customer Success Manager (80% travel required) Customer Success Buildots is the world’s most advanced construction intelligence platform. By comparing schedules and BIM against site reality, its advanced AI transforms granular data into insights that unlock operational excellence. Fortune 500 contractors and owners trust Buildots, including Turner Construction, JE Dunn, Intel, STO Building Group and Mortenson. Its impact is proven at every scale, from multi‑family projects to multi‑gigawatt data centers. About the Role The position is responsible for overseeing the deployment and day‑to‑day success of Buildots on a select few major client projects. You will guide teams through platform adoption, support site operations, and ensure our technology is effectively integrated into project workflows. This role requires strong technical acumen, client‑facing skills, and a proactive approach to optimizing project performance. This role operates across projects in Texas (and Central US) and requires 80% travel. The ideal candidate must live within a 30‑mile radius of a major airport in Austin, Dallas, or Houston. Key Responsibilities Be the primary relationship owner and day‑to‑day point of contact for some of Buildots’ largest client projects Lead full platform implementation – from onboarding and training to deep workflow integration Proactively identify ways to maximize value for the client, making Buildots central to how their teams operate Partner with internal project managers to configure the platform around the real complexities of each project Gather on‑ground insights from clients and feed them directly to our product team to shape the roadmap Ensure your clients don’t just use the platform – they succeed with it Requirements 7+ years in construction as a Project Manager, Superintendent, or Project Engineer on large‑scale commercial or mission‑critical projects Self‑starter who spots a problem, owns it, and solves it without waiting to be told Equally comfortable in a hard‑hat on a job site and presenting to senior client stakeholders over video A fast learner who picks up new tools quickly and communicates complex ideas clearly Strong people skills – you leave every interaction, regardless of role or culture, with people feeling good about working with you Genuinely excited about what technology can do for construction, not just curious about it Energized by travel and being where the work actually happens A natural at turning data and feedback into actionable insights Good vibes and a sense of humor – non‑negotiable Located in Texas (remote) and able to travel 80% Lives within 30 miles of a major airport in Austin, Dallas, or Houston Preferred Experience Construction Mission Critical experience (Data Center, Aviation, or Healthcare) Superintendent on complex construction projects who led process and/or technology implementation VDC Manager experience Benefits Health, dental & vision insurance 401(k) retirement plan with 4% employer matchBut we don't want any stray tags. I've removed stray , keep under Paid time off (vacation and sick leave) Stock‑option grants Hybrid working arrangement Employee Assistance Program (EAP) Commuter benefits Pet insurance Voluntary life insurance Voluntary short‑term & long‑term disability coverage #J-18808-Ljbffr