Senior Director, Product Management - Enterprise Data & Knowledge Platforms

About the Role As Senior Director of Product Management, you own the enterprise data‑to‑activation platform and lead the delivery of Next Gen Account Hierarchy (NGAH) as a flagship transformation initiative. You also steward the enterprise Knowledge Graph platform, the connective tissue between entities, relationships, and signals that powers AI reasoning and GTM intelligence. This is a high‑visibility leadership role at the intersection of data, AI, Agents, and go‑to‑market transformation. What You’ll Be Doing Lead a Flagship Enterprise Transformation Own end‑to‑end delivery of NGAH to critical path teams by FY28 Drive enterprise‑wide adoption across Sales, Marketing, RevOps, Finance, and Product organizations, with scalable rollout and enablement models for long‑tail teams Balance speed, accuracy, governance, and adoption in a high‑complexity environment Drive alignment across 40+ stakeholder teams and organizational leaders Own the Customer Data Foundation Define and execute product strategy across Customer Master, Enrichment Platform, Data Platform, and Knowledge Graph Ensure enterprise data flows seamlessly from ingestion → activation → business impact Drive Business Impact Through Adoption Partner deeply with GTM teams to embed trusted customer data into workflows and operational systems Drive measurable business outcomes: improved targeting, segmentation, pipeline quality, conversion, ACV, and operational efficiency Lead enterprise‑wide change management to accelerate adoption and reduce friction across a highly matrixed organization Build and Scale a High‑Performing Product Organization Lead, grow, and coach a team with varying levels of PM maturity, developing the next generation of product leadership talent Instill strong product instincts, execution rigor, and an ownership mindset Build a culture of accountability, clarity, customer‑centricity, and operational excellence Lead with an AI‑Forward Mindset Embed AI into data quality, enrichment, deduplication, signals intelligence, scoring, and workflow automation Leverage knowledge graphs as the semantic layer powering Agentforce reasoning, entity disambiguation, and relationship‑aware recommendations Champion the evolution from traditional systems to intelligent, agent‑driven platforms Act as a Strategic External Partner Serve as Customer Zero for strategic platform partners (e.g., Informatica) Influence roadmap direction, validate capabilities at scale, and ensure enterprise readiness Evaluate emerging technologies and industry trends relevant to enterprise data and AI ecosystems What We’re Looking For Required Qualifications 12–15+ years in Product Management with a proven track record delivering large‑scale enterprise transformation programs Experience leading highly cross‑functional initiatives across Product, Engineering, GTM, Operations, and Executive stakeholders Strong background in customer data platforms, master data management (MDM), identity resolution, and customer hierarchy systems Deep familiarity with enterprise data platforms, including governance, data pipelines, data modeling, and activation Demonstrated ability to influence and drive alignment across large, matrixed organizations without direct authority, including at the executive level Ability to operate fluidly between strategic vision and execution details Preferred Qualifications Experience with Informatica MDM or similar enterprise master data management platforms Working knowledge of Salesforce Data Cloud, including identity resolution, activation, governance, and enterprise data architecture concepts Familiarity with enterprise Knowledge Graph architectures and graph‑powered systems, including semantic modeling, ontology concepts, entity relationships, and AI‑powered reasoning use cases Experience partnering with external platform vendors in a Customer Zero or strategic design partner capacity Experience with AI‑powered enterprise platforms, agentic workflows, intelligent automation, or semantic technologies — including Agentforce or similar AI ecosystems A related technical degree Why Join This is a rare opportunity to shape both the enterprise data strategy and the AI and semantic foundations powering the next generation of Salesforce's business. If you're energized by high‑stakes transformation, cross‑functional leadership, and building for the future of AI‑driven experiences, this role offers that scope in full. Benefits Time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and employee stock purchasing program Compensation range: $218,400 – $365,200 annually (base salary only); in select markets such as San Francisco and New York City metropolitan area, $263,200 – $401,400 annually Additional incentive compensation, equity, and benefits may be available as applicable Equal Opportunity Employer Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. #J-18808-Ljbffr Centaur Labs