Shipping Lead

Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports. Your Tasks Oversee daily order processing through designated shipping/mailing systems Coordinate changes in shipping methods as instructed by Management Schedule pick-ups with various carrier/courier services Review, investigate and/or resolve issues with carriers regarding shipments Interaction with carriers/couriers regarding shipment status's and continuous communication with Management Monitor shipping area, stations and verify all packages are processed accordingly Delegate and instruct shipping personnel while maintaining a high level of service and productivity Participate and contribute in process improvements and adhere to the Quality Management System Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment Your Profile Effective communication/comprehension skills - verbal and written form Math skills - Ability to add, subtract, multiply and divide accurately Familiar with commonly used practices, concepts and procedures within field Ability to present information and respond to questions from management and other departments in a timely and accurate manner Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools Ability to work independently and oversee production with minimal supervision Attention to detail and perform multi-tasks successfully A certain degree of creativity and innovation is required High school diploma or GED preferred but not required Previous experience with leading or supervising a team with a minimum of 2 people 2 year minimum of work experience in fulfillment/warehouse environment Operate lift trucks and pallet jacks Ability to lift up to 15 lbs frequently and up to 70 lbs occasionally Must be able to perform assigned work in a standing posture for extended periods We Offer Salary range for Valencia, CA: $20.81 - $22.81 per hour. Medical, Dental, Vision, Life Insurance, and Disability Pay. 401(k) with company matching up to 6%. Paid Time Off, including paid holidays. Flexible Spending Accounts. Voluntary benefits such as legal and financial assistance, pet insurance, and more. Employee Assistance Program. Ongoing employee development opportunities including tuition reimbursement, scholarships, and training. Commuter benefits. Employee engagement activities. EOE Protected Veterans/Disability