Shipping Lead

Responsible for executing and primarily overseeing daily shipping functions that include processing daily orders through various shipping systems, processing shipping requests, courier/LTL shipments and USPS metered mail. Support Account Management in researching and resolving customer shipment issues. Candidate is also responsible for the daily hand-off of all processed packages to carriers and generating end of day reports.

Your Tasks

* Oversee daily order processing through designated shipping/mailing systems

* Coordinate changes in shipping methods as instructed by Management

* Schedule pick-ups with various carrier/courier services

* Review, investigate and/or resolve issues with carriers regarding shipments

* Interaction with carriers/couriers regarding shipment status's and continuous communication with Management

* Monitor shipping area, stations and verify all packages are processed accordingly

* Delegate and instruct shipping personnel while maintaining a high level of service and productivity

* Participate and contribute in process improvements and adhere to the Quality Management System

* Any additional tasks that may be assigned to ensure an efficient, safe, clean and goal oriented work environment

Your Profile

* Effective communication/comprehension skills - verbal and written form

* Math skills - Ability to add, subtract, multiply and divide accurately

* Familiar with commonly used practices, concepts and procedures within field

* Ability to present information and respond to questions from management and other departments in a timely and accurate manner

* Ability to define problems, collect data, establish facts, draw valid conclusions and execute solutions

* Proficient in Microsoft Office (Outlook, Word and Excel) specifically with use on spreadsheets and reporting tools

* Ability to work independently and oversee production with minimal supervision

* Attention to detail and perform multi-tasks successfully

* A certain degree of creativity and innovation is required

* High school diploma or GED preferred but not required

* Previous experience with leading or supervising a team with a minimum of 2 people

* 2 year minimum of work experience in fulfillment/warehouse environment

* Operate lift trucks and pallet jacks

* Ability to lift up to 15 lbs frequently and up to 70 lbs occasionally

* Must be able to perform assigned work in a standing posture for extended periods

We Offer

* Salary range for Valencia, CA: $20.81 - $22.81 per hour.

* Medical, Dental, Vision, Life Insurance, and Disability Pay.

* 401(k) with company matching up to 6%.

* Paid Time Off, including paid holidays.

* Flexible Spending Accounts.

* Voluntary benefits such as legal and financial assistance, pet insurance, and more.

* Employee Assistance Program.

* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.

* Commuter benefits.

* Employee engagement activities.

EOE Protected Veterans/Disability