Quality Improvement Specialist

Quality Management and Regulatory Compliance Specialist

This position exists to support the management of quality, performance improvement, and regulatory activities at Willis Knighton Health as they relate to chart abstracted and electronic Clinical Quality Measures (eCQMs).

In this role, the responsibilities include chart review, chart abstraction, staff and physician education, and communication to achieve and maintain compliance with the core measure and eCQM sets. Other duties for this role are identification of core measures and eCQM patient populations, coordinating and tracking the services patients receive, providing communication to caregivers and implementing process improvements to achieve compliance.

Qualifications

• Registered nursing licensure or higher preferred
• Maintains professional licensure or certification as applicable
• Must have excellent interpersonal skills and be able to communicate in both written and verbal forms.
• Work with individuals using a multidisciplinary approach
• Works cooperatively with other staff and departments to achieve continued compliance.

Training, Skills, Knowledge, and/or Experience

• Broad-based hospital experience
• Knowledge of quality improvement principles, regulatory standards, multidisciplinary team process, and resource utilization
• Leadership skills
• Facilitation skills
• Data management and analysis
• Interdisciplinary leadership and communication skills
• Computer skills
• Excellent problem-solving abilities
• Detail oriented and able to remain focused for long periods of time

Willis-Knighton Health System