Senior Creative Designer

Senior Creative Designer

SmartBear delivers application integrity for modern tech stacks, ensuring continuous, measurable assurance that software just works as intended with governance to operate at AI speed and scale. SmartBear offers deep test automation, API lifecycle management, and observability capabilities. With integrations across the SDLC, it sets a new quality standard for application delivery teams.

SmartBear is trusted by more than 16 million developers, testers, and software engineers across 32,000 organizations, including 75% of the largest financial institutions and industry leaders such as Adobe, JetBlue, and Microsoft. SmartBear's best-loved brands include Swagger, TestComplete, Reflect, QMetry, Zephyr, and more. As stewards of a collaborative open source community, SmartBear meets customers where they are to make our technology-driven world a better place.

At SmartBear, you will be part of a dynamic team solving one of the most critical challenges facing modern businesses: ensuring the integrity of software in an AI-driven world. Whether you are working directly with customers, driving go to market strategies, supporting operations, building products, or enabling teams, your contributions help shape the future of software quality for organizations worldwide. Join us in our mission.

The Corporate Marketing team is a multidisciplinary group of designers, copywriters, storytellers, and brand champions responsible for bringing the SmartBear brand to life at scale. We define and evolve our voice and visual identity, shape our corporate narrative, and place customers and employees at the center of everything we create. Acting as both an in-house agency and brand stewards, we deliver innovative, high-impact creative across digital, motion, and print to drive meaningful business outcomes.

As a Senior Creative Designer, you are a strategic and hands-on creative leader who elevates how our brand shows up across every touchpoint. You combine strong conceptual thinking with exceptional execution, translating business objectives into compelling visual systems and storytelling. From early ideation through final delivery, you ensure every creative solution is intentional, cohesive, and aligned with brand and growth goals.

You will partner closely with the Creative Director and cross-functional stakeholders to lead and execute a wide range of initiatives—from integrated campaigns and flagship events to digital experiences and product storytelling. You'll play a key role in mentoring others and continuously raise the bar for design excellence.

Responsibilities

• Assist with leading the concepting, design, and execution of high-impact creative across campaigns, events, digital experiences, social media, and brand initiatives, ensuring alignment with strategic business goals.
• Own select projects end-to-end, from project management to ideation and creative direction through execution and delivery – driving timelines, aligning stakeholders, and ensuring exceptional quality across all outputs.
• Develop and evolve scalable visual systems and design frameworks that strengthen brand consistency while enabling flexibility across channels and product lines.
• Translate complex product narratives and technical concepts into clear, engaging, and visually compelling storytelling tailored to diverse audiences.
• Collaborate cross-functionally with marketing, product, web, and content teams to help shape creative strategies and deliver cohesive, integrated experiences across all touchpoints.
• Partner with the web team to influence and elevate the visual experience across SmartBear's corporate and product websites, ensuring best-in-class UX and brand expression.
• Act as a brand steward and advocate, ensuring all creative work not only adheres to but evolves SmartBear's visual identity and standards.
• Manage multiple high-priority projects simultaneously, balancing speed, quality, and strategic alignment in a fast-paced environment.

We are looking for you if you have:

• 5+ years of experience in graphic design or creative roles, with a strong portfolio demonstrating conceptual thinking and execution across multiple channels.
• Expert proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign) and Figma; motion or video experience is a plus.
• Strong understanding of brand systems, visual storytelling, and integrated campaign development.
• Proven ability to lead projects, influence creative direction, and collaborate effectively with cross-functional stakeholders and senior leadership.
• Excellent communication and presentation skills, with the ability to articulate creative rationale and align teams around a vision.
• Highly organized and self-directed, with strong project management skills and attention to detail.
• Experience working within multi-product or B2B technology environments is highly preferred.
• Bachelor's degree in design or equivalent professional experience.

Why you should join the SmartBear crew

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization – an important distinction for us. We think about our team holistically – the whole person.
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our mission at SmartBear is to make our technology-driven world a better place. We are committed to ethical corporate practices and social responsibility across the communities we serve.
• SmartBear is headquartered in Somerville, MA, with offices around the world, including Galway, Bath, Wroclaw, and Bangalore.
• We've won major industry (product and company) awards including SD Times, DeveloperWeek's Devies Award, the AI Breakthrough Award, and BuiltIn Best Places to Work.
• SmartBear is an equal opportunity employer committed to fostering an inclusive workplace where all individuals are treated with respect and dignity.

At SmartBear, we believe transparency in pay is part of how we build trust—with our employees, candidates, and community. Our compensation philosophy is grounded in market competitiveness, internal equity, and rewarding impact.

We encourage candidates to view compensation as part of their total rewards experience at SmartBear. This includes performance-based bonuses for eligible roles, a generous benefits package that supports employees' health and well-being, and promotes work-life balance through flexible time off and hybrid work options. You can build your career at SmartBear through professional development opportunities, and an inclusive, collaborative culture where everyone can thrive.

Your SmartBear total rewards compensation package includes base salary and may also include a performance bonus plan. The base salary range for this role is listed below. Actual compensation is determined based on several factors, including relevant experience, skills, internal equity, and geographic location.

Estimated Base Salary Range $108,700 — $110,000 USD