Office Assistant 2 (Calculations) SG-9

About College of Environmental Science and Forestry: Founded in 1911, ESF is the nation's oldest and one of the most respected academic institutions dedicated to building a sustainable future and the study of the environment. The College's main campus is in Syracuse, New York and it has regional campuses and field stations throughout Central New York, and in New York's Thousand Islands and Adirondack Mountain regions. ESF consistently earns high academic, research, and sustainability rankings in Forbes, Peterson's Guide, The Princeton Review, The Washington Monthly, US News and World Report, and other national college ratings and guidebooks. Job Description: JOB SUMMARY: Provides support for accounting operations by reconciling billing transactions, collecting revenue, and processing refunds. Serves as a primary point of contact for inquiries, investigates financial discrepancies, and ensures the accuracy of financial data through entry, processing, and auditing of records. Handles incoming calls, responds to public and interagency inquiries, and routes communications appropriately.

PRIMARYRESPONSIBILTIES :

Serves as a resource for students, parents, faculty, and staff on all matters related to student billing. Responsibilities include billing student accounts, processing scholarships and third‑party billings, and issuing refunds. Responds to in‑person, phone, email, and chat inquiries regarding billing statements and Business Office policies. Reconciles revenue and accounts receivable reports, investigates discrepancies, and supports collections activities. All other duties as assigned within the Civil Service Classified Standard. Requirements: REQUIREMENTS: This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS). For the duration of the NY HELPS Program, this title may be filled via an online competitive appointment; no examination is required but all candidates must meet the minimum qualifications of the title for which they apply. At a future date (within one year of permanent appointment), it is expected employees hired under NY HELPS will have their non‑competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

COMPETITIVE QUALIFICATIONS (NON-HELPS)

Must be reachable on current Civil Service Office Assistant 2 (Calculations) SG‑9 or currently hold the title of Office Assistant 2 (Calculations) SG‑9 or a title from which transfer is appropriate.

NON COMPETITIVE - MINIMUM QUALIFICATIONS (HELPS)

One year of clerical experience where majority of work time is spent performing mathematical operations, and/or clerical activities related to mathematical operations. OPERATIONAL NEEDS : Monday thru Friday - 8:00AM - 4:30PM Additional Information: SUNY ESF is committed to creating a vibrant community enriched by diverse perspectives, talents and experiences, and prohibits discrimination in employment based on gender, race, ethnicity, nationality, physical capability, age, creed, sexual identity, veteran status, and economic means. We encourage applications from candidates who share this commitment and will contribute to the diversity of our college community, especially members of historically under‑represented groups. AA/EEO/ADA SUNY ESF is a Smoke and Tobacco Free campus and is dedicated to providing a healthy and safe environment for the entire campus. For more information you can visit our Tobacco and Smoke Free Policy at Application Instructions: APPLICATION PROCEDURE : Employment application, resume, cover letter and references is required to be submitted on‑line at APPLICATION DEADLINE: May 23, 2026 Approval must be granted by Civil Service prior to filling this position pending clearance of re‑deployment roster, transfer list, preferred list, reemployment roster, or placement roster. #J-18808-Ljbffr State University of New York College of Environmental Science and Forestry