Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 1982 and has built a strong reputation over the years with a close-knit team of three. Ive spent my entire career in the insurance industry, including time as a claims adjuster, which has given me deep industry knowledge and a strong understanding of how to best serve our customers.

Im a graduate of California State University, Sacramento, and outside of the office, I enjoy spending time on the water as a catamaran captain. Im married with children, and family plays an important role in both my personal life and how I run the agency. We stay actively involved in the community through organizations like the Auburn Chamber of Commerce, the Downtown Business Association, and local volunteer efforts.

For our team, we offer bonuses and additional time off when goals are met, a Simple IRA, work-life balance, reimbursement for licensing costs, and of course, plenty of coffee to keep things running smoothly.

Our office is located in a great downtown area and has a welcoming, family-like atmosphere. Were looking for a self-starter who is motivated, independent, and able to work well within a team. If youre someone who takes pride in your work and enjoys being part of a supportive, established office, this could be a great fit.

ROLE DESCRIPTION:
Frank Lewis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.