Scheduling Coordinator

Join Our Pediatric Healthcare Team

Advanced Pediatric Associates is hiring a full-time Scheduling Coordinator in Aurora, CO. This role is ideal for candidates with experience in medical scheduling, medical records, patient coordination, healthcare administration, or customer service in a medical office setting.

The Scheduling Coordinator supports patients, families, providers, and clinic staff through appointment scheduling, patient communication, medical records coordination, insurance and demographic verification, and administrative support in a fast-paced pediatric healthcare environment.

This full-time position is based at our Administrative Office in Aurora, CO and offers a 4-day work week with occasional half-day Saturday shifts.

Salary Range $17.00 $21.00 per hour, based on experience and skills.

Responsibilities

• Schedule, reschedule, and cancel patient appointments
• Manage phone calls, emails, faxes, mail, and patient inquiries
• Process medical records and Release of Information (ROI) requests
• Maintain HIPAA compliance and patient confidentiality
• Verify and update patient demographic and insurance information
• Accurately document information within EHR/EMR systems
• Communicate professionally with patients, families, providers, and team members
• Support daily clinic and administrative operations
• Prioritize tasks and meet deadlines in a fast-paced environment

Benefits

• 4-day work week
• Occasional half-day Saturday shifts
• Evenings off
• Paid Time Off (PTO), begins accruing on date of hire
• Extended Illness Bank (EIB), begins accruing on date of hire
• Medical, dental, and vision insurance
• 401(k)
• Life insurance, AD&D, and LTD
• Accident insurance
• Employee Assistance Program (EAP)
• Holiday pay
• Professional and family-friendly work environment

Required Qualifications

• High School Diploma or equivalent
• Minimum one year of experience in medical records, scheduling, customer service, or a related healthcare role
• Experience working with electronic medical records (EMR) systems
• Knowledge of HIPAA, PHI, and confidentiality guidelines
• Strong technical and computer skills, including Microsoft Office and Adobe
• Excellent communication, organizational, and customer service skills
• Ability to manage multiple phone lines and respond promptly to inquiries
• Ability to accurately enter and update patient demographic and insurance information
• Strong attention to detail and ability to prioritize duties and meet deadlines
• Ability to maintain professionalism and composure in difficult situations

Preferred Qualifications

• Pediatric healthcare experience
• Experience processing Release of Information (ROI) requests
• Insurance verification experience

If you are organized, detail-oriented, and passionate about supporting pediatric patients and families, we encourage you to apply today.

Advanced Pediatrics is an equal opportunity employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.