Emergency Department Patient Care Technician

Job DescriptionJob Description Short Description: Full Time Patient Care Technician - Emergency Department Minimum Requirements: High school diploma or GED, BLS certification (through AHA or RQI), 1-year acute experience in hospital setting & computer literacy Complete Description: Emergency Department Patient Care Technician – Full-Time Education - Minimum: High school diploma or GED - Preferred: Post-secondary education in a related field; Medical Terminology coursework Licenses/Certifications - Current BLS certification (provided during first week of hire) - CPI certification within 30 days of hire Experience - Minimum: One year of acute care experience in a hospital setting; computer literacy required - Preferred: Experience in phlebotomy, EKG, emergency department, and Medical Terminology Skills and Qualifications - Ability to organize, plan, and complete assignments under supervision of a Registered Nurse - Strong interpersonal, communication, and organizational skills - Demonstrates discretion with confidential information - Courteous interaction with patients, families, and staff - Computer literacy required; preferred experience with Microsoft Office, Meditech, Excel, and spreadsheets Customer Focus - Demonstrates professionalism, effective communication, and a commitment to a healing environment - Promotes safety, dignity, respect, and well-being in all interactions Population-Specific Competency - Provides age-appropriate care to pediatric, adolescent, adult, and geriatric patients - Demonstrates understanding of growth and development principles across the lifespan Exposure Control - Occupational exposure to bloodborne pathogens anticipated; role involves potential contact with blood, body fluids, and tissues Position Summary - Performs patient care activities and clerical functions under supervision of a Registered Nurse - Supports clinical operations of the Emergency Department - Provides technical assistance and participates in unit and organizational improvement activities - Responsible for review and completion of Emergency Department records Essential Job Functions - Performs phlebotomy, EKGs, patient transport, hygiene care, vital signs, weights, pulse oximetry, and assists with procedures - Inputs radiology, laboratory, and EKG orders accurately and promptly in Meditech - Maintains departmental filing system, manages mail, and ensures organized record-keeping - Monitors and orders supplies, restocks rooms, and maintains cleanliness and organization of utility areas - Manages communication within the department, including answering phones, conveying messages, and assisting visitors courteously - Accurately enters patient orders, discharges, transfers, and related information into Meditech - Keeps patients and families informed about care processes and supports patient needs throughout their emergency visit Additional Core Emergency Department Technician Responsibilities - Monitors and reports changes in patient condition promptly to nursing staff - Ensures safe patient handling and mobility, including use of transfer devices and fall prevention measures - Assists with wound care, splinting, and sterile dressing setup if needed under RN/MD supervision - Follows infection prevention and isolation protocols rigorously - Demonstrates proficiency in prioritizing multiple patients and tasks in a fast-paced environment - Supports de-escalation and behavioral emergency interventions - Collaborates with multidisciplinary team members to ensure efficient patient flow and continuity of care - Accurately documents patient care and observations in the medical record according to policy - Maintains equipment by cleaning, testing, and reporting malfunctions promptly Skills: SkillRequired / DesiredAmountof ExperienceExpertise RatingMoveMinimum: 1-year as PCT or similar role in an Acute Care hospital settingRequired1Years BLS Certification (must be through American Heart Association or RQI specifically)Required High school diploma or GEDRequired Questions: Question 1 Have you worked at any *** locations in the past? Question 2 Do you have your own method of transportation (personal car or rental car)? Question 3 This position can accept local candidates. If you do not live local to Geneva General Hospital, have you explored housing options/costs in the area?