Food Pantry Team Lead

Who we are: CCPC is a Christian, humanitarian community resource center that helps improve the lives of people and communities by meeting immediate and basic needs, serving as a leading networker of community resources, offering counseling and care support, and giving hope to those we serve. Full‑Time Food Pantry Team Lead Availability: Mon thru Saturday 8 am - 4 pm (40 hours/week). Location: Heber City, Main Campus Compensation and Benefits Pay Range pay: $20- $24per hour Three weeks of paid time off for the three years (accrued quarterly). 100% employer‑paid medical insurance premiums for employee‑only coverage, and 40% employer‑paid premiums for all coverage tiers with partners and dependents. Annual employer Health Savings Account (HSA) contribution of $1,800, paid quarterly. Access to group dental and vision plans. Access to an Employee Assistance Program (EAP). Paid holidays as outlined in the company policy. 403(b) retirement plan with a 100% employer match up to 2% of gross salary. Additional benefits as outlined in the CCPC Employee Handbook. Primary Responsibility: The Food Pantry Team Lead supports the daily operations of the Heber City Food Pantry, providing direct leadership to staff and volunteers, overseeing receiving and stocking workflows, ensuring compliance with food safety and Utah Food Bank guidelines, and supporting the Deputy Director of Food Security. This role models CCPC’s mission and creates a welcoming, efficient, and organized environment for all clients and donors. Key Responsibilities Leadership & Team Support Provide daily direction, coaching, and support to pantry staff and volunteers. Help create schedules and ensure adequate coverage and smooth workflow. Promote a positive, mission‑centered team culture. Manage daily activity of the Heber Food Pantry, including general customer service, food distribution, and customer registration/intake, while maintaining the organization and cleanliness of the pantry. Pantry Receiving, Inventory & Stocking Oversee receiving of food donations and deliveries; ensure items meet CCPC and Utah Food Bank standards. Sort and stock food items using proper food safety and rotation practices (FIFO/FEFO). Maintain organized receiving, storage, and distribution areas. Operate register with accuracy and precision. Monitor inventory levels, track volume and waste, and communicate needs or shortages to leadership. Coordinate restocking of shelves and preparation for Mobile Pantry, Farmacy, and other distribution programs. Work closely with the transportation team to ensure smooth movement of donations and deliveries. Enter monthly data and complete necessary reports. Coordinate with Deputy Director and assist Park City Pantry as needed. Client & Donor Services Oversee client intake and registration with accuracy and confidentiality. Ensure pantry rules and food bank guidelines are followed by staff, volunteers, and clients. Provide kind, respectful, and mission‑aligned service to all pantry visitors. Interact with donors and partner agencies with professionalism and gratitude; elevate concerns as needed. Inspire team and volunteers with a positive and generous attitude. Program & Operational Support Assist the Deputy Director of Food Security with program coordination, reporting needs, and special initiatives. Support seasonal food drives, holiday distributions, and emergency response events. Identify operational inefficiencies and recommend improvements. Ensure compliance with food safety, sanitation, financial integrity protocols, and internal CCPC standards. Other Duties Maintain strict confidentiality of client, staff, and organizational information. Represent CCPC positively in all interactions. Perform additional tasks as assigned by the Deputy Director of Food Security. Expectations Uphold and communicate CCPC’s mission, vision, and values. Adapt to changing priorities with flexibility and a positive attitude. Communicate clearly with staff, volunteers, and leadership. Complete responsibilities accurately, on time, and with high‑quality standards. Be available for occasional evenings or weekends. Ability to lift 20–30 lbs. as part of normal pantry operations. Qualifications Minimum 1 year of experience in a food pantry or similar community resource environment (internal experience strongly preferred). Demonstrated leadership ability with experience overseeing staff or volunteers. Strong interpersonal, communication, and customer‑service skills. Ability to stay composed, organized, and solutions‑focused in a fast‑paced setting. Bilingual (English/Spanish) preferred but not required. Clean Driving Record and ability to drive CCPC vehicles. Ability to lift objects weighing up to 40 lbs. Work as a team leader and communicate with honesty, integrity and sensitivity to the needs and differences of diverse cultures. Reports to: Deputy Director of Food Security Equal Employment Opportunity CCPC believes that equal opportunity is a fundamental principle in conducting business and has promoted this principle as a basic policy in the governing of CCPC. CCPC believes that all persons are entitled to equal employment opportunity and prohibits discrimination against its employees or applicants based on any protected category as defined by law, including, but not limited to race, color, sex, pregnancy, childbirth, pregnancy‑related condition, age (40 years or older), religion, national origin, disability, sexual orientation, genetic testing, or gender identity or any other grounds prohibited by state or federal law. Equal employment opportunity will be extended to all persons in all aspects of the employer‑employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall, and termination. CCPC is committed to providing a work environment that is free of unlawful discrimination and unlawful harassment. Focusing primarily on the population centers of Summit and Wasatch Counties, CCPC serves and employs all people, regardless of race, religion, gender identity or expression, nationality, sexual orientation, political affiliation, socio‑economic status, veteran status, ethnicity, family, or marital status. CCPC requires no membership, dues, or compliance with faith traditions to be served by their programs and resources. #J-18808-Ljbffr