IT Manager

IT Manager

We are looking for an IT Manager who specializes in scaling operational infrastructure for high-growth startups and industrial environments. This is not a traditional corporate IT role. You will own and evolve the systems that keep our teams productive, our facilities connected, and our operations running reliably across offices, processing facilities, and hardware deployments. You will be responsible for building IT foundations that scale with the business, balancing speed, reliability, and operational rigor across both corporate and industrial environments. You should be comfortable operating in environments that include office IT, warehouse and processing facilities, robotics and machine-connected systems, and fast-moving startup teams.

Own IT infrastructure and scale operational systems

Build and maintain IT systems that support rapid company growth

Ensure infrastructure is reliable across office and industrial environments

Proactively identify and resolve scaling bottlenecks before they impact operations

Create SOPs and scalable IT workflows

Document systems for onboarding, asset management, and incident response

Standardize IT operations across multiple sites

Own onboarding, offboarding, and day-one readiness

Ensure all new hires are fully IT operational on Day 1

Manage laptop provisioning, device readiness, and inventory availability

Own onboarding/offboarding workflows, including access and account lifecycle management

Prevent delays through forecasting, procurement coordination, and inventory planning

Own IT asset management and inventory systems

Track laptops, peripherals, networking hardware, and operational equipment

Build scalable inventory and asset lifecycle management systems

Ensure visibility and accuracy across procurement and deployment

Own network reliability across offices and facilities

Design, maintain, and troubleshoot wired and wireless networks across all sites

Address recurring WiFi and connectivity issues across office and facility environments

Coordinate with ISPs and third-party IT providers for escalation and long-term fixes

Build redundancy and contingency plans for critical infrastructure

Support industrial and machine-connected environments

Ensure stable connectivity for robotics, IoT devices, and processing equipment

Support machine-connected networks where uptime directly impacts production and quality

Maintain reliable network performance in environments like the Tacoma processing plant, where connectivity impacts data capture, traceability, and operational throughput

Work closely with engineering, operations, manufacturing, and leadership teams

Ensure IT infrastructure aligns with operational and production needs

Support remote and onsite deployments across facilities

Manage IT systems, security, and SaaS ecosystem

Administer endpoint management and MDM platforms (Jamf, Kandji, Intune, etc.)

Manage Google Workspace, Windows and SaaS ecosystems

Implement practical cybersecurity and access control fundamentals

Ensure secure and scalable IT operations

Own account provisioning across Rippling, Google Workspace, Slack, Asana, CAD tools, and other systems

Ensure secure, consistent, and fast access setup for all employees

Manage identity systems, SaaS access, and permissions across the organization

Manage vendors and external partners

Coordinate internet providers, hardware vendors, and procurement partners

Manage third-party IT support relationships where needed

Own escalation paths for infrastructure and connectivity issues

What You'll Need

5+ years in IT operations, infrastructure, or systems administration in high-growth environments

Experience supporting both corporate IT and industrial/operational environments

Strong networking fundamentals (VLANs, VPNs, firewalls, switching, WiFi, redundancy)

Experience with onboarding automation, device lifecycle management, and IT asset systems

Familiarity with MDM and endpoint Rippling, etc.

Experience with Google Workspace, and SaaS administration

Strong troubleshooting skills and ability to operate under pressure

Ability to balance hands-on execution with systems-level thinking

Clear communication and high ownership mindset

Comfort operating in ambiguous, fast-moving startup environments

Bonus if you have experience with:

Manufacturing, robotics, or industrial operations

Warehouses, processing facilities, or OT environments

Machine-connected infrastructure and IoT systems

Multi-site network management

Cybersecurity and compliance fundamentals

Hardware deployment and operational scaling

Physical security systems and access control infrastructure

Food processing, seafood, or cold-chain environments