Desktop Support Technician - Entry level
The Custom Group of Companies
Desktop Support TechnicianWe are seeking an entry level Field Services Associate to join our team of professionals with 1-3 years of experience.In this position you will:Install, configure, deploy and maintain workstations, printers, mobile devices, and peripheral equipment as well as identify and resolve technical issuesTroubleshoot hardware, software and network issuesPerform application updates and patches as needed, and provide floor support through regular roundingDeliver excellent, personalized service to ensure customer satisfaction and build trusted relationshipsWork with other Field Services teams, Nursing teams, and Server teams to escalate and resolve issuesClearly explain issues, solutions, and instructions to customersEffectively manage multiple tasks and service appointments within scheduled timeframesRead and interpret technical manuals, blueprints, and schematicsAdjust to new technologies, tools, and varying work environments and conditionsWork independently on ticket resolution and troubleshooting activitiesContribute effectively to team-based projects while supporting shared goals and outcomes
Vacancy posted 6 hours ago
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