Director, IT Infrastructure

We're seeking an experienced infrastructure leader to oversee the strategy, delivery, and ongoing operation of enterprise infrastructure services across a hybrid cloud environment. This individual will be responsible for ensuring highly available, secure, and scalable platforms while leading a team of engineers supporting cloud technologies, networking, identity, databases, and core infrastructure services.
The ideal candidate is both a technical leader and operational strategist who thrives in complex environments, drives process improvements, and builds high-performing teams. This role partners closely with cybersecurity, application development, and IT operations leadership to deliver reliable infrastructure that supports business growth.
Key Responsibilities

• Lead, mentor, and develop a team responsible for enterprise infrastructure engineering and operations.
• Oversee the design, implementation, maintenance, and continuous improvement of infrastructure platforms spanning public cloud and on-premises environments.
• Ensure high levels of availability, reliability, performance, scalability, and security across critical infrastructure services.
• Establish operational standards, governance, and best practices for infrastructure engineering and support.
• Manage enterprise compute, networking, storage, identity management, database platforms, and shared technology services.
• Drive disaster recovery planning, testing, and business continuity initiatives to ensure organizational resilience.
• Oversee relationships with third-party infrastructure and managed service providers, ensuring strong service delivery and adherence to contractual commitments.
• Act as the senior escalation point for major infrastructure incidents, coordinating cross-functional response and resolution efforts.
• Develop and execute the long-term infrastructure roadmap while aligning technology investments with business objectives.
• Champion automation, Infrastructure-as-Code, and standardized deployment practices to improve efficiency and operational consistency.
• Provide governance over deployment processes and release management to support stable production environments.
• Continuously identify opportunities to improve operational efficiency, reduce manual effort, and simplify support models.
• Partner with finance and technology leadership to manage infrastructure budgets, cloud spending, capacity planning, and cost optimization initiatives.
• Collaborate with architecture, security, and software engineering teams to ensure infrastructure solutions are scalable, resilient, and support future business needs.
• Provide operational guidance during solution design to ensure new technologies are supportable and aligned with enterprise standards.

• 10+ years of progressive experience supporting enterprise infrastructure, cloud platforms, and IT operations.
• At least 7 years of leadership experience managing infrastructure or platform engineering teams.
• Strong background supporting hybrid cloud environments, enterprise networking, compute platforms, and identity services.
• Experience managing outsourced service providers and holding vendors accountable for operational performance.
• Demonstrated success leading production operations, incident response, and service reliability initiatives.
• Strong leadership, communication, and relationship-building skills with the ability to influence across technical and business teams.
• Experience leading operational transformation efforts and implementing scalable processes within complex organizations.
• Proven ability to establish ownership, accountability, and operational discipline across teams.
• Comfortable making critical decisions and leading through high-impact production issues.
• Experience developing infrastructure standards, governance models, and operational best practices.

• Experience building and developing high-performing infrastructure engineering organizations.
• Hands-on knowledge of infrastructure automation and Infrastructure-as-Code technologies.
• Experience implementing enterprise disaster recovery and resiliency programs.
• Familiarity with cloud financial management, budgeting, and cost optimization practices.
• Background improving managed service delivery models and vendor governance.
• Experience supporting modern enterprise environments utilizing leading public cloud platforms, Windows and Linux systems, identity management solutions, and enterprise networking technologies.