Sr. Fulfillment Consultant

Job Description

Job Description

ShipMonk isn't just a 3PL — we're the tech-powered growth partner for ecommerce brands, running 12+ owned fulfillment centers across the US, Canada, the UK, and Europe so our merchants can stress less and grow more.

Senior Fulfillment Consultant

Location: Onsite at a ShipMonk office — Fort Lauderdale, FL; Fort Worth, TX; Louisville, KY; Pittston, PA; or Las Vegas, NV — or Remote

Reports To: Senior Vice President of Sales

ShipMonk is one of the fastest-growing names in eCommerce fulfillment, and there's more pipeline to close than we have closers to work it. If you want to build a real book of business, love the hunt and a good negotiation, and want uncapped upside in a category that isn't slowing down, this is your seat.

This is a full-cycle, high-impact closing role for sellers who want ownership of the deal from first call to signed contract, backed by a company that invests heavily in the tools, team, and brand that make winning easier. We focus on mid-market and enterprise merchants in Apparel, Health & Beauty, and Supplements, and we're adding to this team because of our continued success in the market.

The company behind you

When you walk into the room, you're representing a category leader merchants already want to hear from:

• 3M+ sq ft across 12+ fulfillment centers on three continents
• $365M in growth funding, 2,300+ team members globally, bootstrapped and profitable with real stability behind your paycheck
• Business of the Year (South Florida Business Journal), Deloitte Technology Fast 500 , and multi-year Inc. 5000 . ShipMonk is a brand that opens doors
• Proprietary technology: our AI-powered platform gives merchants a real-time, unified view of inventory and orders. It's the control and visibility they need to succeed
• Committed to the future: we invest over $10 million annually in R&D, so our technology and services keep evolving for the merchants who plant roots with us
• Already fulfilling for brands you know: Dr. Squatch, LiquidIV, Nutrafol, Arctic Cool, Create Wellness

What you'll do:

Own the full sales cycle

Run point on every stage of the deal, from first conversation to signature. Deliver sharp, solution-oriented presentations built around each prospect's real pain points, negotiate service agreements with confidence, and close new business with urgency and professionalism.

Build and work a serious pipeline

Generate and qualify leads through proactive outreach and networking. You'll work hand in hand with a dedicated SDR team feeding you meetings so your calendar stays full of the right conversations. Build a pipeline aligned with ShipMonk's ideal customer profile, and keep it moving.

Win trust fast

Establish and grow relationships with prospects, representing ShipMonk's brand and our get-sh*t-done mindset at every step. Become the person your prospects trust to get their supply chain right.

Solve real problems

Dig into a prospect's operational challenges and creatively position ShipMonk's platform to solve them. Think fast, act decisively, and keep deals moving forward even when the path isn't a straight line.

Master the product

Know ShipMonk's services and solutions cold, and present them in a way that makes the value obvious. Stay sharp on pricing, the competitive landscape, and what makes ShipMonk different.

Support and Resources

You are not doing this alone. We invest in a full support system so you spend your time selling, not scrambling.

• A dedicated SDR team: reps sourcing and qualifying meetings so your pipeline stays full without you doing all the prospecting yourself
• A solutions team: partners with you on technical scoping, tour support, and solution design throughout the deal cycle
• A pricing team: quoting support, margin analysis, and competitive deal structuring so every proposal is priced to win and built to close
• Marketing that warms the door: brand awareness, content, and campaigns that drive inbound demand and give you warmer doors to knock on
• A partnerships network: a growing network of strategic partners and referral sources bringing warm, pre-qualified introductions straight to your pipeline
• Reference customers: a deep bench of happy clients across categories, ready to speak to why they chose and stayed with ShipMonk

Your toolkit

We've built a modern, automated tech stack that takes the busywork off your plate so you can focus on what actually moves deals: selling.

• End-to-end sales stack: a connected stack covering research, prospecting, RFP management, and pipeline management, so nothing falls through the cracks
• Contact databases: direct access to contact and account databases to build target lists and get to the right person fast
• AI-powered selling: built-in AI tools that draft outreach, summarize calls, and handle the administrative grind, so you get hours back every week
• LinkedIn Sales Navigator: a company-provided subscription to prospect, research accounts, and build relationships where your buyers already are
• Automation that lightens the load: workflows across the sales process that cut manual data entry and admin, so more of your day goes to selling

What you'll need:

We hire hungry, proven sellers. If you've built pipeline and closed new business and you want a bigger book with real support behind you, keep reading.

• 4+ years of sales, business development, or account executive experience in a fast-paced environment in the Fulfillment or Logistics industry
• A proven track record of developing leads and closing new business
• Strong communication and interpersonal skills
• High proficiency navigating CRMs (Salesforce preferred) and sales engagement tools
• Excellent organizational and time-management abilities
• The ability to think analytically, negotiate service agreements, and adapt to a dynamic environment
• A collaborative team player with a strong sense of business acumen
• Passionate, energetic, and driven to exceed goals
• Willingness to be onsite up to 5 days per week at a ShipMonk fulfillment center
• The ability to travel up to 25% of the time for property tours, client meetings, and site visits

Why this role

• Real impact: drive new client growth and fuel ShipMonk's expansion
• Uncapped upside: sell with no caps, real support, and a modern toolkit built to help you win
• A category leader: represent a fast-growing industry leader in 3PL fulfillment, not just another vendor
• A team that backs you: join a passionate, high-performing sales team with strong leadership support
• Room to grow: real opportunity for career advancement in a rapidly scaling organization

Working at ShipMonk

• Best-in-class comp: a competitive base paired with uncapped commission and performance accelerators that pay you more the bigger you win. No caps on any given deal (OTE $350K. Salary paid weekly, commissions paid monthly)
• Flexible PTO plus 7 paid US holidays
• Generous company 401(k) matching
• Merit reviews that reward results
• Comprehensive health, vision, and dental
• A casual, upbeat, inclusive culture where you can be yourself and still Get Sh*t Done

Our core values

• Merchant-first: we handle the logistics so our merchants can focus on growing their business
• People make ShipMonk: we believe in our team and invest in our people
• Own it: we take ownership of our work, our mistakes, and our wins
• Get sh*t done: we value action and results
• Change the score: we challenge the status quo and keep improving

About ShipMonk

ShipMonk isn't just a 3PL; we're a growth partner for merchants . We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant - first mindset.

Why ShipMonk?

We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.

• Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
  ● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
  ● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
  ● Transparent Pricing : We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
  ● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

Our Core Values

Our values are the heart of our culture. We're looking for individuals who embody these principles every day.

• Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
• People make ShipMonk: We believe in our team and invest in our people.
• Own it: We take ownership of our work, our mistakes, and our successes.
• Get sh*t done: We're a fast-paced, high-growth company that values action and results.
• Change the score: We challenge the status quo, constantly innovating and improving.

ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.