Lead Specialist, Accounts Payable (Expense)

Our values start with our people, join a team that values you! 

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success . Our winning team pursues excellence while learning and evolving
• Career growth . We develop industry leading talent because Ross grows when our people grow
• Teamwork . We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE

Responsible for the accurate and timely processing of routine and complex Accounts Payable invoices according to Ross established policies and procedures. Maintain strong relations with Ross business partners by resolving more complicated inquiries quickly and efficiently. Generate reporting and distribute daily workload to ensure department tasks are completed timely and deadlines are met. Audit expense reports for accuracy and ensure compliance with the Ross Travel & Expense policy. Support AP Expense functions to attain goals and ensure department productivity standards are achieved.

ESSENTIAL FUNCTIONS

• Reconcile and verify more complex expense invoices in third party invoice processing solutions in accordance with Ross standard policy and procedures.
• Process high volume uploads according to established SLAs; review and validate upload template submitted by business owners for completeness, accuracy, and approvals. Process upload into the system ensuring vouchers are created without exceptions.
• Assign and distribute daily workload (voucher verification, ODC exceptions, Ariba routing, build/edit errors) to the expense team; ensure all invoices and exceptions are reviewed and corrections are made as appropriate.
• Research and resolve routine and more difficult internal and external invoice and payment inquiries using solid knowledge of policies and procedures.; communicate and escalate potential issues per established procedures to Supervisor as appropriate.
• Partner with the procurement team to resolve invoices that are in PO match exception and perform required voucher updates.
• Validate invoices for accuracy related to invoice details, including supplier’s remittance information, expense coding, and proper sales/use tax application.
• Review PeopleSoft online Payment Requests for appropriate back-up and approval prior to voucher creation.
• Support Supervisor with month end close processes to ensure transactions are recorded accurately and timely (meet all deadlines)
• Assist Supervisor with training of new hires and updating documentation on new processes.

ESSENTIAL FUNCTIONS (cont.)

COMPETENCIES

Collaboration

Leading by Example

Communicates Effectively

Ensures Accountability & Execution

Manages Conflict

Plans, Aligns & Prioritizes

QUALIFICATIONS & SPECIAL SKILLS REQUIRED

• 4-6 years of work experience in Finance or Accounting; solid understanding of full cycle Accounts Payable functions
• Experience in working in a fast-paced, high-volume invoice processing environment; previous invoice upload processing knowledge a plus
• Previous customer service experience in responding to complex customer inquiries and demonstrated analytical skills/problem solving
• Experience with a variety of AP applications on a major computerized system
• Perform job duties independently and organize work to meet priorities and deadlines
• Effective oral and written communication skills
• Solid Microsoft Excel skills (including V-lookup and pivot tables)
• Prior leading, training, and/or mentoring to less senior associates preferred

• Bachelor’s Degree in Business, Finance, or Accounting preferred

PHYSICAL REQUIREMENTS

Consistent timeliness and regular attendance

Job requires ability to work in an office environment, primarily on a computer

Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc

This position may be performed remotely anywhere within the United States

Vision requirements: Ability to see information in print and/or electronically

SUPERVISORY RESPONSIBILITIES

N/A

DISCLAIMER

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management’s discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company’s overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.

The base pay range for this role is $27.02 – $40.34. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location.