Hotel Front Desk Night Auditor

Job Description

Job Description

Are you a genuine people person who excels with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing group of hospitality professionals. We provide the training, tools, and the team to help bring your career to the next level. If this sounds like an opportunity you’ll love, please start your application today!

This is a part-time opening.

Responsibilities:

• Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
• Respond to inquiries, process reservations and check-ins, delegate housekeeping, security, and service requests, resolve guest complaints, and other front office duties as required
• Ensure all guests feel they are having an exceptional experience at the property
• Perform additional bookkeeping, administrative, and accounting procedures as required
• Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management

Qualifications:

• Requires a flexible schedule that allows for overnight shift hours
• Outstanding communication skills and excellent customer service skills are required
• Front desk clerk duties, guest services, night auditor or previous hospitality experience is preferred but not required
• Some college is preferred but a high school diploma or equivalent is required
• Must be computer proficient; experience with accounting or reservation software is a bonus

About Company

For a true sense of Austin’s hospitality, make our Wyndham Garden Austin hotel your hotel of choice when traveling to Texas’ state capital. Our non-smoking hotel is located just three miles from downtown Austin and within minutes of the Austin Convention Center, the University of Texas at Austin, St. Edward's University, and Austin-Bergstrom International Airport (AUS). We're also close to the nightlife on South Congress Ave.