Executive Director - Principal Software Engineer - AI, NLP

JOB DESCRIPTION

If you are looking for a game-changing career, working for one of the world's leading financial institutions, you've come to the right place.

As a Principal Software Engineer at JPMorganChase within the Asset Wealth Management, Client Onboarding Team, you provide expertise and engineering excellence as an integral part of an agile team to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. Leverage your advanced technical capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes across various technologies to support one or more of the firm's portfolios.

We are seeking a visionary Executive Director - Principal Software Engineer with extensive experience of applied experience in software engineering and deep expertise in advanced AI and agentic system development. This leader will be responsible for architecting and delivering AI-native, autonomous agentic AI solutions that transform client onboarding and operational workflows across the organization. The ideal candidate brings a proven track record of designing production-grade agentic AI frameworks including multi-agent orchestration, retrieval-augmented generation (RAG) pipelines, dynamic tool-use agents, and LLM-powered reasoning systems while building durable, reusable software frameworks leveraged across teams and functions. They will serve as the organization's foremost subject matter expert on agentic AI, advising cross-functional teams on agent safety, prompt engineering, model evaluation, and responsible AI deployment, and will influence senior stakeholders across business, product, and technology on the strategic adoption of autonomous AI capabilities.

Job responsibilities

• Creates complex and scalable coding frameworks using appropriate software design frameworks
  Develops secure and high-quality production code, and reviews and debugs code written by others
• Lead the integration of intelligent, self-directed agents into existing enterprise systems, champion agile delivery practices, and translate complex AI concepts into measurable business outcomes for executive audiences.
• Architects and governs agentic AI-enabled engineering workflows (using enterprise-authorized tools within the work environment) to improve delivery speed, code quality, and operational outcomes at scale (e.g., AI-driven PR review assistance, test generation/maintenance, release readiness checks, incident triage and root-cause acceleration), while defining guardrails for validation, security, resiliency, and reuse across teams.
• Applies knowledge of tools within the Software Development Life Cycle toolchain, including enterprise-authorized AI-assisted development and automation capabilities, to improve the value realized by automation at scale.
• Advises cross-functional teams on technological matters within domain of expertise
• Serves as the function's go-to subject matter expert
• Contributes to the development of technical methods in specialized fields in line with the latest product development methodologies
• Creates durable, reusable software frameworks that are leveraged across teams and functions
  Influences leaders and senior stakeholders across business, product, and technology teams

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 12 + years applied experience
• Design, develop, and maintain scalable applications using Python and Java/J2EE, hands-on experience with agentic AI frameworks, and deep knowledge of NLP, ML, and cloud-native AI deployment on AWS (including SageMaker and Bedrock).
• Experience leading AI-powered products as a Product Owner or Product Manager is required, along with a strong understanding of financial services.
• Lead the integration of AI technologies into existing systems, utilizing Natural Language Processing (NLP) and Machine Learning (ML) frameworks to enhance client onboarding processes and improve user experience. Collaborate with data scientists to develop and deploy predictive models.
• Implement cloud-based solutions on AWS, leveraging services such as EC2, S3, and Lambda. Champion agile methodologies within the team, facilitating sprint planning, daily stand-ups, and retrospectives to ensure timely delivery of high-quality software
• Expert in one or more programming language(s)
• Experience applying expertise and new methods to determine solutions for complex technology problems in one or more technical disciplines
• Experience leading a product as a Product Owner or Product Manager
• Ability to present and effectively communicate with Senior Leaders and Executives
• Understanding of the business, financial services is required

Preferred qualifications, capabilities, and skills

• Developing and refining prompt engineering and multi-turn agent interaction design, expertise in agent observability and evaluation tooling, and domain knowledge in client onboarding processes.
• Domain knowledge, client onboarding is preferred

ABOUT US

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQsfor more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.