Administrative Assistant

Administrative AssistantOur client, a leading organization in the insurance industry, is seeking an Administrative Assistant to join their team. As an Administrative Assistant, you will be part of the Customer Support Department supporting the customer service and administrative functions. The ideal candidate will demonstrate excellent communication skills, attention to detail, and a proactive attitude, which will align successfully in the organization.Job Title: Administrative AssistantLocation: Sikeston, MOPay Range: Shift: Day 8a-5pWhat's the Job?Answering inbound calls and emails regarding policy coverage, billing questions, and claims statusProcessing policy changes such as adding vehicles or updating addressesIssuing documents like proof of insurance to customersHandling complaints, investigating issues, and providing solutions for billing or coverage disputesMaintaining accurate records of customer interactions, transactions, and complaints in the databaseQuoting new policies, conducting renewals, and referring customers to licensed agents for complex coverage upgradesWhat's Needed?High school diploma or GEDPrevious customer service or administrative experience, preferably in insuranceStrong communication and organizational skillsAbility to handle multiple tasks efficiently and accuratelyProficiency in basic computer applications and data entryWhat's in it for me?Opportunity to work in a supportive and dynamic environmentGain valuable experience in the insurance industryDevelop your professional skills and knowledgeBe part of a company that values diversity and inclusionPotential for future growth and advancement within the organization