MEDICAL ASSISTANT PSYCHIATRY - FULL - TIME (1 OUT OF 2)

InterCommunity Healthcare Position

We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS — including 2025!

Join a Mission That Matters InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone — regardless of life situation or ability to pay. We offer same-day primary care and a wide range of behavioral health services across our community health centers in:

• 281 Main St., East Hartford
• 40 Coventry St., Hartford
• 828 Sullivan Ave., South Windsor.

Our Addiction Services Division provides a full continuum of care, including:

• Primary care integration
• Residential detox and treatment
• Outpatient mental health and substance use services for adults and children
• Intensive outpatient programs
• Employment and community support
• Mobile crisis evaluations
• Judicial support services
• Social rehabilitation

Why Work With Us? At InterCommunity, we believe your well-being matters — at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance.

Our Benefits Include:

• Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays.
• Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees.
• Voluntary vision coverage.
• Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D.
• Supplemental Life Insurance available.
• 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked
• Career advancement opportunities in a supportive, mission-driven environment.

Summary:

• Escorts patients to exam room and prepares for MD or APRN
• Verifies patient information by interviewing the patient, recording medical history, review of medications, screening tools; confirming purpose of the visit and enters into medical record.
• Accurately obtains and records vital signs
• Maintains effective and organized systems to ensure timely patient flow in accordance with agency standards
• Ensures lab results are reviewed and signed by provider and disseminated as needed.
• Will participate as a member of an interdisciplinary treatment team in the assessment, development, implementation and evaluation of client's treatment or health/mental health care plans.
• Maintains Environment of Care (EOC) and assigned checks (e.g., refrigerator temperatures, emergency bags/medications, expired medications, oxygen, eye wash station)
• Conducts pre-visit planning by reviewing and updating patient charts prior to appointment and determines needed services per practice protocol.
• Performs outreach to engage patients as needed.
• Completes program discharges when appropriate per agency policy and procedures.
• Performs administrative tasks such as scheduling appointments, processing prior authorizations, messages, telephone calls, referrals etc.
• May perform office procedures including but not limited to CLIA waived point of care testing, EKG, and phlebotomy as ordered by a medical provider.
• Performs all other duties as required.

*All agency staff are required to attend all mandatory department/agency meetings and trainings*

Schedule: Monday - Friday, 8:30 am - 5:00 pm

Requirements High school graduate with a minimum of 5 years' experience in a behavioral health care setting or Medical Assistant training with two years of Community/Behavioral Health Care experience. Knowledge of medical terminology and familiarity with EHRs preferred. Bilingual highly preferred.

Competencies:

• Communication
• Organizational skills
• Verbal and written communication skills
• Team oriented
• Must be knowledgeable in EHR, MS Office 365 including Outlook and Teams, and Internet usage.
• Cultural competency
• Time management
• Critical thinking and problem solving