Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Licensing paid by agency
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

ABOUT OUR AGENCY:
I opened my agency in February 2022 and currently lead a team of six. I’ve been with State Farm since 2013, beginning my career as an agent team member before completing the Agent Aspirant program and opening an agency of my own. I come from a background in finance and insurance and hold both bachelor’s and master’s degrees.

Supporting our community is important to us. We sponsor a variety of local youth sports and make an effort to support organizations and causes that are meaningful to our team members.

Our agency offers health benefits, a 401(k), paid time off, paid holidays, licensing costs paid up front, opportunities for advancement, and a strong commitment to work-life balance. We want our team members to have the resources and opportunities to continue growing their careers.

Our culture is motivated, hardworking, and focused on growth. I’m looking for someone who is a self-starter, driven to succeed, and ready to put in the effort to achieve their goals. If you’re motivated, willing to hustle, and want an opportunity where hard work can lead to greater responsibility and advancement, we’d love to meet you.

ROLE DESCRIPTION:
Jacquelyn Howell - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish preferred.