Crew Member

In-Shoppers Job Description

In-Shoppers are responsible for greeting customers when they enter and exit the restaurant while providing world-class customer service and executing fast and accurate sandwiches along with maintaining sanitation standards. Your main duties will include making sandwiches, restocking, greeting customers, and keeping the restaurant clean.

Duties and Responsibilities

• Execute genuine greetings and farewells, take orders, operate the cash register, collect payments from customers, and other cash handling duties.
• Make fast, accurate, and consistent sandwiches.
• Comply with all portion sizes, recipes, systems, and procedures.
• Maintain cleanliness and sanitation of the restaurant including all tables, floors, windows, beverage station, and restrooms.
• Take telephone orders and complete delivery tickets.
• Fill out systems and procedures with 100% accuracy and integrity.
• Always maintain a professional appearance in compliance with the dress code.
• Display a positive and enthusiastic approach to all assignments.
• Perform other related duties as required.

Knowledge, Skills, Abilities & Work Environment

• Ability to use basic math, addition, subtraction, and understand basic fractions.
• Required to stand, walk, sit, use hands, reach with hands and arms, talk, listen, close vision, distance vision, peripheral vision, and depth perception.
• Occasionally required to climb, balance, stoop, kneel, crouch or crawl, and lift up to 50 pounds.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties the employee is occasionally exposed to mechanical parts. The noise level in the work environment is moderate.

What's in it for you?

• Competitive wages that are dependent upon experience.
• Benefits including PPO Medical, PPO Dental, and Vision for qualifying full time employees (See manager for details)
• Employee meal benefit program
• Career Advancements – Become a leader in your store or more!

Becoming a leader in the industry...

• Career development programs that provide mentorship and support through your immediate supervisor and HR department
• Increase pride and ownership of your own location or area.
• Develop and increase leadership and management skills as well as experience.

Must be willing to work overtime, holidays, and weekends as business dictates is a must. Must have the physical stamina to work 30-40 hours per week.

Company Introduction

Welcome to Randy James Inc., a proud Jimmy John's franchisee and the largest, fastest-growing operator in Missouri. With 22 locations today and expanding to 28 by 2027, we make awesome sandwiches for the masses—fresh, fast, and without the grease. We take care of people. Named Jimmy John's Franchisee of the Year in 2026, we strive to be the employer of choice in our communities. You'll find competitive pay, great work-life balance, and a supportive team that values growth and success. Join us and help serve the best sandwiches around.