Plumber

Journeyman Plumber Overview Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations, serving approximately 90% of the U.S. population and parts of Canada. This role offers job security, competitive pay, excellent benefits, and career advancement with a well-known national brand. Our plumbers provide a wide range of services, including faucet repairs, water heater installations, and plumbing system replacements. Responsibilities Respond promptly to customer service calls, conduct thorough inspections of plumbing issues, accurately diagnose problems, offer effective solutions and estimates, and successfully close service sales. With the necessary licensing, proficiently install and repair various plumbing fixtures including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners. Conduct sewer and drain cleaning services in diverse environments such as basements, roofs, confined spaces, and close quarters. Ensure thorough cleaning and restoration of work sites to meet pre-job conditions. Prepare invoices, totaling costs of services/products provided. Collect payment and explain Roto-Rooter guarantee in writing and on provided smartphone. Collect payment and move on to the next service call. Interact directly with vulnerable populations such as children or elderly. Drive to customers in a timely and professional manner. Enter customers’ residences providing trustworthy service while solving the problem. Compensation Service technicians are paid an hourly rate of $17.81 during training. After training, they are paid an hourly rate at or above the minimum wage for all hours worked. The hourly pay rate may vary, depending on whether the pay is for base pay (minimum wage) or administrative hours (between minimum wage and $70.19). Technicians also have the potential to earn commissions at the rate of 16-22% of revenue, and commissions ranging from $10 to $155 for selling products and treatments. Requirements A valid driver’s license. State plumbing license is preferred. Three or more years of repair and service plumbing experience required. Proven track record in the sale of plumbing products and services required. Full knowledge of plumbing systems is essential for performing duties. Plumbers are expected to gain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment. Journeyman license or equivalent certification as specified by the state in which branch operates and performs service. Unlicensed plumbers will be expected to obtain certification as soon as they become eligible, if necessary, by state law. Must have good written and oral communication skills for effective customer service. Must have excellent communication and interpersonal skills in client and co-worker relations. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Change Ordinance for Employers and the California Fair Chance Act. Benefits Medical insurance with a Prescription Drug Card Accident and Critical Illness Insurance Dental Insurance Vision Insurance Paid Vacation Paid Training Life Insurance Matching 401(k) Retirement Savings Plan Tuition Reimbursement Profit Sharing Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions. EEO Statement We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender, age, national origin, veteran status, military status, disability, gender identity, sexual orientation, genetic information, or any other characteristic protected by law. #J-18808-Ljbffr Roto-Rooter Plumbing and Drain Service