PROGRAM MANAGER

Program Manager

Linn County is committed to creating a Customer-Centered Culture placing our internal & external customers at the center of everything we do! The answer is simple: We want our customers to have a positive experience. Our co-workers are customers too. Exceptional internal customer satisfaction leads to exceptional customer satisfaction for the public!

Why work at Linn County?

• Competitive wages with annual pay increases & annual cost of living increase (depending on budget)
• Access to medical, dental, vision, short & long term disability, and supplemental life insurance
• Iowa Public Employee's Retirement Pension Plan (IPERS)
• Wellness program offering credit on insurance premiums to eligible employees
• Free on-site fitness centers
• 12 paid holidays per year
• Training & professional development opportunities

Hourly Wage: $27.13/ $27.94* Effective 7/1/26

About The Role: Provides Program Management Services to individuals with disabilities in the Options Day Habilitation Program, including orientation, assessments, development and monitoring of individualized service plans, and situational counseling. Serves as a member of the interdisciplinary team, ensuring compliance with program standards, accurate documentation, collaborative service delivery, and effective communication with internal staff and external stakeholders.

Essential Functions:

• Conduct orientation and initial assessment of individuals served upon program entry.
• Develop, implement, and regularly update individualized service plans in collaboration with the interdisciplinary team.
• Monitor progress toward goals and revise plans to reflect changes in consumer needs and objectives.
• Provide situational counseling and support to individuals served, assisting in problem-solving and emotional regulation.
• Document all services, reports, assessments, and other required paperwork in a timely and accurate manner.
• Maintain funding documentation and ensure compliance with payer requirements, billing procedures, and Medicaid guidelines.
• Coordinate with Direct Support Staff, Nurses, Program Managers, and other team members to ensure holistic service delivery.
• Participate in interdisciplinary team meetings, advisory groups, and community partner collaboration.
• Support intake and discharge planning processes, including communication with families and case managers.
• Assist in maintaining program compliance, accreditation standards, safety practices, and quality assurance initiatives.

Minimum Qualifications & Requirements:

• Bachelor's Degree in Social Work, Rehabilitation, Sociology, Psychology or Education is required.
• One (1) to three (3) years of experience in service coordination with people with disabilities required.

Shift: Monday - Friday 7 a.m. - 3:30 p.m.