Pre-Registration Specialist

Pre-Registration Specialist

Southwest Health

1 Positions

ID: 92109

Posted On 06/15/2026

Job Overview

Requirements

• Must have a high school diploma, GED, or equivalent.

• 2-3 years of customer service, reception, or business experience preferred

• Previous phone experience required

• Knowledge of basic office procedures/equipment and computer systems required

• Familiar with medical terminology and prior health care experience preferred

• Previous cash handling experience preferred

Work Hours

We are seeking a full-time (40 hr/week) Pre-Registration Specialist to join our Patient Access Team, Monday- Friday.

Job Summary

The Clinic Pre-Registration Specialist, under the supervision of the Director of Patient Access, provides meticulous pre-registration of patients scheduled throughout the organization and develops written estimates for patients within the guidelines of the No Surprise Act.

Essential Job Functions and Responsibilities

The Pre-Registration Specialist duties will include, but are not limited to:

1. Ensuring that patients are registered completely and accurately

2. Verifying demographic and insurance information is complete and accurate

3. Developing a written estimate for the self-pay or out-of-network patients within the guidelines of the No Surprise Act by working the work queues

Contact Information

Southwest Health

Attn: Human Resources

1400 Eastside Rd

Platteville, WI 53818

Phone: View phone number on click.appcast.io

Email: [email protected]

Fax: View phone number on click.appcast.io

Benefits

Southwest Health is truly an outstanding place to work. A full benefit package is available for employees working 20 hours/week or greater which includes: Health, Dental, Vision and Life insurance. Also available are long and short term disability, cell phone discount, flexible spending plan, paid time off, retirement plan with an employer contribution, fitness membership discount as well as use of exercise equipment at the facility.

Primary Contact

13894

Miranda Koch

HR Generalist, Human Resources

View phone number on click.appcast.io

Phone

Phone

Phone

Fax

[email protected]

Email

True

False

True

Job Details

Categories

Health Care

Location

Platteville, WI

Shift

First Shift

Job Type

Employee

Full/Part

Full Time

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Plan

PTO (Paid Time Off)

Tuition Reimbursement

Qualifications

Education

High School/GED

Company ID

1250

Job REQ #

# Positions

1

Start Date

20260615

End Date

20261231

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0

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Southwest Health

About the Company

Southwest Health is a non-profit healthcare system offering southwest Wisconsin a range of services within our various facilities. Our locations include a hospital and clinic in Platteville, Southwest Health Behavioral Services, a clinic, Eye Center, and rehab services facility in Cuba City, Darlington, and Kieler Wisconsin.

We are a model healthcare organization that provides the highest quality at the lowest possible cost to create healthier communities. The Joint Commission has awarded Southwest Health a full accreditation as a Health Care Organization because we strive to provide the best care possible and prove it by meeting the Joint Commissions' standards for high-quality care. Southwest Health has been named a Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. These awards and the awards won in the past, speak to the commitment Southwest Health has for safety, patient experience, and creating a healthier southwest Wisconsin. This accreditation marks Southwest Health' fourth consecutive year of receiving the Guardian Excellence award for inpatient Patient Experience.

Southwest Health features four family medicine clinics, four Eye Center locations, Birth Center, a specialty services with cardiology, ENT, and Interventional Pain, a state-of-the-art Orthopedic Institute housing physical, occupational, and speech therapies, and 24-hour emergency services, to name just a few.