Service Manager

Goodwill INDUSTRIES OF Southwest Florida, INC. Contract Services Assistant Manager Full Time Location: Tice - 5100 Tice Street Ft Myers Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life‑changing opportunities to achieve independence. Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development. Description of Responsibilities Great customer service skills. Under the general direction of the Contract Services Manager, the Assistant Manager is responsible for overseeing all custodial and floor care services both contracted and in house. Trains and assists Custodial Supervisors. Assist in developing programs and time lines for custodial and floor care contracts. Must possess a valid Florida driver's license and a safe driving record. Required Experience High school diploma or GED; Three (3) years of experience in custodial, floor care or related trade; three (3) years of experience in supervising three (3) or more employees. Required Skills Knowledge of proper operation and maintenance of floor care and custodial equipment including but not limited to: wringers, buffers, vacuums, burnishes, extractors and polishers; various types of floor systems and care and maintenance of each, including but not limited to: VCT, ceramic tile, carpet, concrete and wood; safe use of chemicals used in floor care and custodial departments. Must maintain detailed files and records; have skill and knowledge to supervise, motivate and train employees; able to communicate effectively, both orally and in writing with all groups they may come in contact with through the course of business, including crews. Able to lift and carry up to 50 pounds and push heavy cleaning equipment; use a cell phone, computer and basic office equipment. BENEFITS AND EMPLOYEE WELL-BEING Health, vision and dental plans 403(b) retirement plan Paid holidays Personal time off (PTO) Employee Assistance Program Store Discounts Tuition Reimbursement Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Workplace Values Respect We treat all people with dignity and respect. Stewardship We honor our heritage by being socially, financially, and environmentally responsible. Ethics We strive to meet the highest ethical standards. Learning We challenge each other to strive for excellence and to continually learn. Innovation We embrace continuous improvement, bold creativity, and change. #J-18808-Ljbffr