Direct Care Professional Senior (WRTC)

Direct Care Professional Senior (WRTC)

Program DescriptionRBHA's Women's Residential Treatment (WRTC) provides gender-responsive treatment to individuals enrolled in the program. The overarching goal is to provide holistic personal recovery and wellness. The goal for pregnant women is to coordinate high quality prenatal health care commensurate with need and ensure uncomplicated, drug-free births of infants delivered while their mothers are participating in the residential program. The goal for postpartum and parenting women is to provide assistance in adjusting to parenthood, including bonding with her infant, infant care, interacting with her infant, preparing for infant/child development and parenting training.

Job SummaryLead and mentor peers in the delivery of direct care services to individuals with behavioral health, intellectual, or developmental disabilities. Responsibilities include overseeing shift operations, supporting clinical coordination, and ensuring consistent implementation of treatment plans. Serve as a point person for program activities and contribute to service quality and team development.

Essential Duties and ResponsibilitiesThe essential duties and primary responsibilities below are intended to describe the general requirements of this job and are not intended to be an exhaustive statement of duties.?Other duties may be assigned.

Audit client charts and documentation including progress notes, nursing notes, admission/discharge summaries

Monitor staff performance through supervision, feedback, coaching, and evaluations

Ensure safety and cleanliness of residential and programming areas

Oversee documentation of mandated activities including groups, interventions, shift logs, incident reports, medication administration, and treatment meetings

Assist and model clinical service delivery

Coordinate admissions and discharges in consultation with the clinical team

Maintain recreational calendars and monthly staffing schedules

Ensure adequate stocking of food, medical supplies, and equipment

Other duties as assigned

Position Requirements - Minimum QualificationsEducation and ExperienceBachelor's degree or equivalentCertification or licensure as a Qualified Mental Health Professional (QMHP) or equivalent5+ years of experience in behavioral health, residential care, or direct support servicesDemonstrated leadership experience in direct care settingsProficiency in documentation and use of electronic health record systemsOR?an equivalent combination of education, experience, knowledge, skills, and abilities that demonstrates the capacity to perform the essential functions of the position, as permitted by applicable regulatory standards.Possession of a valid Virginia driver's license and a satisfactory driving record in accordance with agency policy.

Preferred QualificationsExperience supervising or mentoring direct care staffFamiliarity with trauma-informed care, crisis intervention, and therapeutic programmingTraining in Safety-Care, TOVA, or equivalent behavioral support modelsKnowledge, Skills, and AbilitiesKnowledge of behavioral health systems, treatment planning, and safety protocolsSkill in mentoring, coaching, and evaluating staff performanceSkill in auditing documentation and ensuring regulatory complianceSkill in implementing therapeutic interventions and monitoring client progressAbility to identify potential problems and implement solutionsAbility to communicate effectively with clients, families, and interdisciplinary teamsAbility to learn and retain processes through instruction and apply them independentlySupervisory ResponsibilitiesThis position serves as a lead worker, coordinating tasks and workflow for a team or unit. May provide input on performance but does not conduct formal evaluations or have disciplinary authority.

Work Environment and Physical DemandsThis role, generally performs work under the following conditions:Light Work: Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects, including the human body. This role requires regular movement throughout the workday, including walking, stair climbing, and driving to community-based locations. Employees must be physically capable of navigating varied environments such as residential facilities, urban areas, and client homes.Close concentration and visual attention required.Normal working conditions. Work is typically performed in a standard behavioral health environment with minimal exposure to environmental hazards.Staff may frequently encounter high-risk scenarios involving aggressive, self-injurious, or otherwise unsafe behaviors. The role requires intensive behavior management strategies, including physical interventions and crisis response.

ADARichmond Behavioral Health Authority complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact our team at View email address on click.appcast.io more information.

Richmond Behavioral Health Authority (RBHA) promotes a safe and healthy work environment and provides appropriate safety and equipment training for all employees as required.

EEORichmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Starting Salary Range - $27.39-$31.80

EOE Statement - Richmond Behavioral Health Authority provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Richmond Behavioral Health Authority