Busser

Job Description

Job Description

About Us 

Chelsea Hospitality Group (CHG) is a family-owned hospitality company based in New Jersey, dedicated to creating world-class food and beverage experiences. CHG’s restaurant in Morristown, NJ involves managing multiple food and beverage outlets within a sustainably built, mixed-use property. These outlets include a ground-floor restaurant, conference catering, pantry services, and pop-up concepts.

Job Overview: 

As a Busser at our restaurant, you'll play a key role in delivering an exceptional dining experience to our guests. You'll support our servers and kitchen teams to ensure our restaurant runs smoothly and efficiently, all while maintaining a clean and inviting environment. Whether you're clearing tables or assisting in the preparation of the dining area, your work will be essential in creating a welcoming atmosphere that keeps guests coming back. 

What You’ll Do: 

• Inspire Memorable Hospitality: Create meaningful, memorable experiences for our guests by ensuring their tables are clean, and their needs are promptly addressed. 
• Stay Guest-Focused: Work closely with the management team to ensure the dining area is prepared for each guest’s arrival. Be responsive to guest feedback, helping to improve the guest experience whenever possible. 
• Partner with the Restaurant: Collaborate with both front-of-house and kitchen teams to ensure efficient operations and a seamless dining experience for our guests. 
• Foster Relationships: Build positive, trusting relationships with fellow team members and leaders, supporting one another to maintain a high standard of service. 
  Responsibilities

• Clear, clean, and reset tables quickly and quietly between courses and guests
• Pour water, refill beverages as directed, and assist with bread service
• Keep stations, side stands, and service areas stocked with glassware, silverware, and linens
• Polish glassware and silverware to house standards
• Support Runners with food delivery when needed
• Complete opening, running, and closing sidework
• Stay Guest Focused: notice needs and alert the service team promptly
• Work as a Team: support the full FOH staff throughout service

Requirements

What We Need from You: 

● Positive attitude – Approach each shift with enthusiasm and a friendly demeanor. 
● Reliability – Consistently show up on time and ready to work, ensuring we can count on you. 
● Customer Service – Provide attentive, efficient service that enhances the guest experience. 
● Professionalism – Maintain a professional appearance and attitude at all times, reflecting the standards of our restaurant. 
● Strong communication skills – Communicate effectively with guests and team members to ensure smooth operations. 
● Eagerness to learn and grow – Demonstrate a willingness to develop your skills and advance in a fast-paced environment. 
● Attention to detail – Exhibit a strong hospitality mindset, ensuring every aspect of service is executed to perfection. 
● Adaptability and collaboration – Work effectively across teams and departments, with a positive and flexible attitude. 
● Physical stamina – Ability to walk or stand for long periods and lift objects up to 30 pounds when needed. 
● Experience – While experience in a guest-facing hospitality role is preferred, it is not necessary—we value your willingness to learn. 

Benefits

What You’ll Get From Us: 

• Comprehensive Medical, Dental, Life and Vision insurance 
• Minimum wage $6.05 plus gratuity

• 401(k) to help you invest in your future  

• Paid time off to help support your life outside of work 

• Work alongside collaborative team members who support CHG’s core values and are eager to be a part of CHG’s founding operation 

We look forward to having you as part of our team, where your dedication and positive energy will help us create unforgettable guest experiences!