Resident Care Assistant

At The Hallmark, we are dedicated to enriching the lives of our residents through compassionate care and unwavering support. We are seeking individuals who share our commitment to creating exceptional living experiences and who are eager to contribute to a supportive, family-like atmosphere. When you join The Hallmark, you become an integral part of a team that values making a positive difference every single day. If you are driven by empathy and excellence, we invite you to bring your talents to our welcoming community.

Full-time benefits include:

• PTO (Paid Time Off) and Holiday Pay : Take advantage of paid time off to maintain a healthy work-life balance.
• Daily pay : Get paid daily, providing you with financial flexibility and control over your earnings.
• 401K with employer match : Plan for your financial future with our 401k program.
• Short and long-term disability : Financial security while you recover from an injury that puts you out of work
• Referral Bonuses : Refer qualified candidates and earn rewards
• Tuition Reimbursement : Invest in your education with our support
• Employee Assistance Program : C onnecting our employees with resources for handling personal challenges

The primary responsibility of the Resident Care Assistant (RCA) is to provide physical and psychosocial care to all residents in a manner that promotes dignity, choice, and individuality. The Resident Care Assistant reports to the shift supervisor as well as the Wellness Director.

Summary of Duties of the Resident Care Assistant

The primary responsibility of the Resident Care Assistant (RCA) is to provide physical and psychosocial care to all residents in a manner that promotes dignity, choice, and individuality. The Resident Care Assistant reports to the shift supervisor as well as the Wellness Director.

Essential Functions of the Resident Care Assistant

• Provides all necessary care and services to assigned residents and assists other wellness department associates as needed.
• Works collaboratively with peers and other team members.
• Provides assistance with activities of daily living such as with bathing, dressing, personal hygiene (includes: shaving, oral care, nail care, hair care, foot care), toileting, eating, and ambulation/mobility.
• Maintains professional demeanor at all times when interacting with residents and families.
• Reports any suspected or witnessed instances of verbal, mental, or physical abuse to licensed staff immediately.
• Utilizes safe transfer techniques when assisting residents with mobility.
• Washes residents’ laundry as needed.
• Understands and uses Centers for Disease Control and Prevention Standard Precautions, OSHA's Occupational Exposure to Bloodborne Pathogens standard, and follows established infection control procedures, hazardous communication, and other safety rules.
• Documents provision of services on company forms.
• Operates designated medical equipment, copy, scan, fax machines, and telephone.
• Escorts residents and coordinates internal transportation needs.
• Assists residents with personal correspondence/telephone use when requested.
• Observes and reports changes in residents’ physical condition and cognitive/emotional status to Wellness Director or supervisor, as needed.
• Conducts room checks and resident rounds.
• Monitors for environmental safety hazards.
• Respond to emergencies in a prompt and calm manner; Immediately reports such emergencies to the supervisor.
• Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
• Follows-up with appropriate staff, residents, or other individuals regarding reported complaints, problems, and concerns.

Non-Essential Functions of the Resident Care Assistant

• Participates in and supports the resident-centered activities program.
• Care for sensory enhancement devices such as eyeglasses and hearing aids.
• Completes housekeeping tasks such as bed-making, linen changes, vacuuming, emptying trash, and cleaning bathroom.
• Acts as ambassador and public relations representative to guests and other off-campus visitors.
• Copies special paperwork or forms.
• Assists in a variety of tasks related to dining (escort residents to dining room, assist with set-up and clean tables, serve meals, bus tables, etc.).
• Demonstrates an appreciation of the heritage, values and wisdom of the residents, and an understanding of the aging process.
• Collaborates with associates in other departments to assure necessary care and services are provided.
• Participates in projects or committees as assigned.
• Performs related duties as assigned.
• Attends and participates in staff meetings and mandatory in-services.

Knowledge, Skills, Abilities, and Experience

• Ability to read, write, and speak in English.
• Certification by state approved program, if required.
• Satisfactory completion of the company Resident Assistant skills competency checklist.
• Be in good physical health and free of communicable diseases; Lifting, bending, and pushing medication cart about residence is required.
• Must be able to lift 40 pounds.
• Completion of drug testing and criminal background check upon hire and upon request of supervisor.
• Experience in Assisted Living preferred, but not required.

There is no greater way to elevate your career than by contributing your passion and skill to a senior living community. Grace Management, Inc. is committed to helping nurture a sense of belonging by helping you grow professionally. The quality of our communities is determined by the quality of our employees.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.