Branch Manger

Our client is a well-established and growing distribution organization with a national footprint and a strong reputation for customer service, operational excellence, and long-term employee development

Client will offer a highly competitive compensation package, exceptional benefits, and outstanding opportunities for career growth and advancement.

Position Summary

This next hire will lead and grow an established branch in Charlotte NC This is a hands-on leadership opportunity for an individual who excels at building teams, driving accountability, improving operational performance, and growing revenue through strong customer relationships.

This is not a maintenance role. We are looking for a business leader who can strengthen culture, improve execution, expand market share, and elevate overall branch performance. The ideal candidate will be equally comfortable working with employees, customers, and contractors while maintaining a strong focus on profitability, operational efficiency, and customer satisfaction.

The successful candidate will be a strong mentor and coach who leads by example, develops people, creates discipline and accountability, and fosters a positive, high performance culture.

Key Responsibilities

• Lead all branch operations, including sales, customer service, inventory management, logistics, safety, and financial performance

• Build, coach, mentor, and develop a high performing team while fostering a culture of accountability, teamwork, and continuous improvement

• Drive revenue growth by developing strong customer relationships, identifying new business opportunities, and expanding market share

• Manage branch profitability through effective P&L management, expense control, inventory oversight, and operational discipline

• Establish performance expectations and accountability across all levels of the branch

• Improve operational processes, efficiency, and overall customer experience

• Work closely with customers and employees to ensure exceptional service and long term relationship development

• Develop and execute local business strategies to increase sales, profitability, and branch performance

• Lead by example as a visible, hands-on manager who is actively engaged in both office and operational activities

• Ensure compliance with company policies, safety standards, and operational best practices

Qualifications

• Minimum of 3 years of branch or store management, or similar operational leadership experience

• Proven success growing sales and profitability while managing day to day operations and team performance

• Strong leadership, coaching, mentoring, and people development skills

• Demonstrated ability to build culture, drive accountability, and improve employee engagement

• Experience managing branch or store level P&L responsibilities

• Proven success developing contractor, commercial, or business to business customer relationships. Experience with Hardscape/Paver/ Stone a huge plus.

• Strong business development skills with the ability to build and grow a book of business and strengthen local market presence

• Hands-on leadership style with a willingness to be actively involved in daily operations

• Excellent communication, relationship building, customer service, and problem solving skills

• Experience with ERP systems, inventory management, operational processes, and distribution environments preferred

Preferred Experience

Experience within wholesale distribution, industrial distribution, construction related products, manufacturing, logistics, transportation, supply chain, contractor focused sales, or similar operationally focused business environments would be a strong plus, but is not required.

Candidates with a proven track record of leading teams, driving operational excellence, building customer relationships, and growing sales and profitability will be given strong consideration regardless of industry background.

Compensation and Benefits

Our client offers a very competitive base salary, performance incentives, exceptional benefits, and the opportunity to join a growing organization that values leadership, accountability, employee development, and long term career success.