Senior Customer Care & Digital Banking Specialist
Stoneham Bank
StonehamBank in Stoneham, MA, is seeking a Senior Customer Contact Center Specialist to deliver exceptional service across phone, video banking, chat, text, internet, and in‑person channels. The role requires a strong foundation in bank products, policies, and procedures, with Saturday support and potential remote assistance upon request. The position emphasizes accuracy, professionalism, and adherence to performance standards while driving customer satisfaction and retention in a full‑time #J-18808-Ljbffr Stoneham Bank
Vacancy posted 2 days ago
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