Wintel Lead (Dynatrace)

Role: Wintel Lead (Dynatrace)
Location: Fort Mill, SC

JD


Job Description - Senior Windows, Virtualization & Cloud Infrastructure SME (10+ Years Experience). strong expertise in Dynatrace and Windows.

Role Overview

• We are seeking a highly skilled Senior Infrastructure SME with deep hands-on expertise in Windows Server platforms, Active Directory, SCCM, VMware virtualization, and working knowledge of Azure and AWS.
• This position requires strong architectural thinking, advanced troubleshooting skills, and the ability to design, operate, and optimize large-scale enterprise infrastructure environments.

Windows Server & OS Platform Engineering

• Design and manage Windows Server (2012/2016/2019/2022) across multi site data centers.
• Advanced Active Directory architecture including replication, FSMO roles, GPO baseline design, and schema changes.
• Deep troubleshooting using Sysinternals, PerfMon, and event log analytics.
• Design and support DNS/DHCP, Client R, file server clusters, IIS servers, and certificate bindings.
• Resolve authentication issues involving Kerberos, NTLM....

VMware Virtualization Engineering

• Manage VMware ESXi hosts, vCenter, clusters, HA/DRS policies, and resource pools.
• Perform capacity planning, CPU ready analysis, memory ballooning checks, and datastore optimization.
• Troubleshoot host isolation, PSOD, VM performance issues, and storage latency.
• Design VM templates, VM hardware configurations, snapshot policies, and lifecycle automation.

Cloud Platforms - Azure & AWS

• Support hybrid environments with Azure AD Connect and identity synchronization.
• Provision and manage Azure VMs, NSGs, snapshots, and backup configurations.
• Manage AWS EC2, VPC basics, IAM policies, EBS snapshots, and AMI lifecycle.
• Assist with migration activities from VMware to Azure/AWS.

SCCM / Endpoint & Patch Management

• Architect and manage SCCM infrastructure: Primary Site Server, MPs, DPs, SUP, WSUS maintenance.
• Build ADRs, software deployments, and compliance dashboards for patching.
• Design enterprise OSD task sequences and update WIM images.
• Troubleshoot client health, boundary issues, and distribution failures.

Infrastructure Security & Compliance

• Implement CIS/Microsoft hardening baselines for servers and domain controllers.
• Manage PKI certificates, SSL lifecycle, and secure RDP/PowerShell configurations.
• Monitor event logs, audit trails, and generate compliance reports.
• Ensure patch compliance and remediation for vulnerabilities.

Monitoring, Performance & Troubleshooting

• Build and tune monitoring using SCOM, Dyantrace and SolarWinds..
• Conduct deep-dive RCA investigations using logs, traces, and memory dumps.
• Analyze performance bottlenecks across OS, network, storage, and hypervisor layers.

Required Skills & Experience

• 10+ years of enterprise IT infrastructure experience.
• Strong hands on knowledge of Windows Server, AD, VMware, SCCM, and patching.
• Working knowledge of Azure and AWS environments.
• Strong analytical and troubleshooting skills for P1/P2 incidents.
• Excellent communication and documentation skills.

Preferred Skills

• PowerShell advanced scripting expertise.
• Understanding of networking fundamentals (VLAN, routing, firewall basics).
• Exposure to automation tools such as Terraform/Ansible.
• Knowledge of ITIL processes and service operations.