Network Engineer 2

Summary: The Network Engineer is the IS&S network support team member assigned to schools and administrative sites to handle the installation, administration, maintenance, and troubleshooting of networking technology. This person supports the CMS Wide Area Network (WAN), the school Local Area Network (LAN), routers, switches, wireless access points (APs), and the site data closets. Essential Duties: (These duties represent a sample and may vary by position.) Installation/maintenance/upgrading of access points (APs) Installation/maintenance/upgrading of switches and routers Proactive Support and Management of Networks using Network Management tools Maintenance of data closet to adhere to departmental standards Projects (software, hardware, firmware updates) Troubleshooting, root cause analysis Documentation - "how to" guides, required ticket system information, site configurations, other documentation as assigned/requested Performs other duties as assigned Education and Experience: Minimum Associate degree in Computer Science, Networking or related field and 5 years of experience in network and workstation/device management. Bachelor degree in Computer Science, Networking, or related field and 5 years of experience in network and workstation/device management. Licensing / Certification Requirements: CompTIA - Network or Cisco CCENT (Cisco Certified Entry Networking Technician) or the ability to obtain within 6 Months Licensing/Certification Preferences: CompTIA Network+ Certification Knowledge / Skills / Abilities: Wired and Wireless Networking Cisco equipment (switches, routers, access points) Cisco Prime Dynamic Host Configuration Protocol (DHCP) Windows Server 2008,2012 Troubleshooting/root cause analysis Security - desktop, endpoint, network Cabling, data closets Effective oral and written communication Documentation - "how to" guides, required ticket system information, site configurations, other documentation as assigned/requested Adherence to departmental processes Time management, work prioritization Excellent customer service Physical Requirements: The work is primarily active/mobile. It requires the ability to communicate effectively using speech, vision and hearing. The work requires the use of hands for simple grasping and fine manipulations (including typing). The work at times requires bending, squatting, reaching, with the ability to lift, carry, push or pull light weights (up to 40 pounds). The work requires frequent activities involving driving automotive equipment. In compliance with Federal Law, Charlotte - Mecklenburg Schools administers all education programs, employment activities and admissions without discrimination against any person on the basis of gender, race, color, religion, national origin, age or disability. #J-18808-Ljbffr ESD 113