Account Associate - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency is built on a strong sense of teamwork, support, and a little bit of fun along the way. With a team of seven dedicated professionals, we strive to create a work environment that feels like family. We believe in taking care of our people, which is why we offer monthly house cleaning for all team members, plenty of free Starbucks, and regular team lunches.

Chandler, our agency leader, brings 20 years of experience across Underwriting, Claims, and as an Agent Team Member. He leads by example and would never ask the team to do something he hasn’t done himself. We set high expectations but also ensure that our bonus commission plans are realistic and truly achievable. If you're looking for a team that works hard, supports one another, and enjoys the rewards along the way, we’d love to meet you!

ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Chandler Hahn - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.