Outreach Specialist

Outreach Specialist - Workforce Development (WIOA Program)

Location: Dallas, TX (Travel within Dallas County required)

Pay Rate: $23.00/hour

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

Position Overview

We are seeking a community-focused Outreach Specialist to support workforce development initiatives under the WIOA program. This role is responsible for driving participant engagement, increasing program awareness, and building strong relationships across the community.

This position combines in-person outreach, digital engagement, and administrative coordination to connect individuals with workforce opportunities. The ideal candidate is highly organized, comfortable in public-facing environments, and motivated to make a measurable impact within underserved communities.

Key Responsibilities

Community Outreach & Engagement

• Conduct outreach and recruitment activities to engage eligible participants in WIOA programs (Adult and Dislocated Worker)
• Represent the program at job fairs, community events, workshops, and partner locations
• Deliver presentations and provide guidance on program eligibility, services, and enrollment processes
• Build and maintain relationships with community partners, employers, and referral sources
• Travel throughout Dallas County to support in-person engagement and outreach efforts

Program Support & Coordination

• Assist with scheduling intake appointments, orientations, and initial participant assessments
• Collaborate with internal teams to align outreach strategies with program goals and performance metrics
• Support enrollment efforts by educating community partners and stakeholders

Data Tracking & Compliance

• Maintain accurate participant records in workforce systems (WorkinTexas - WIT)
• Track outreach activities, referrals, enrollments, and outcomes
• Ensure all documentation meets WIOA compliance and organizational standards
• Prepare reports on outreach effectiveness and recruitment performance

Digital & Marketing Outreach

• Develop and distribute outreach materials, including digital flyers, mailers, and online content
• Manage and grow social media presence and engagement across platforms
• Support SMS messaging campaigns and digital communication initiatives
• Identify innovative outreach strategies to increase participation and community engagement
• Monitor trends in digital outreach tools and recommend improvements

Required Skills & Qualifications

• Strong communication and public speaking skills, with the ability to engage diverse audiences
• Experience with social media platforms and digital outreach strategies
• Proficiency in Microsoft Office and general computer applications
• Strong organizational skills with attention to detail and data accuracy
• Ability to work independently while managing a travel-based schedule
• Analytical mindset with the ability to track and interpret outreach data
• Ability to build and maintain professional relationships across multiple stakeholders

Education & Experience

• High School Diploma or GED required
• Associate's or Bachelor's degree preferred, ideally in Workforce Development, Communications, or related field
• 1-2 years of experience in outreach, workforce programs, community engagement, or related field preferred
• Bilingual in English and Spanish strongly preferred
• Valid driver's license and reliable transportation required

Work Environment & Physical Requirements

• Primarily office-based with frequent local travel
• Occasional evening and weekend events required
• Ability to stand, walk, sit, and lift up to 10 pounds as needed

Additional Information

This role plays a critical part in expanding access to workforce programs by connecting individuals to meaningful employment opportunities and community resources.

Search Keywords / Alternate Titles - Workforce Outreach Specialist, Community Engagement Coordinator, WIOA Specialist, Career Services Outreach, Employment Program Coordinator, Workforce Development Representative, Community Relations Specialist

Job Requirements

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries.


We have built our reputation on partnering with our clients and candidates to achieve the desired results. Our recruiting professionals have extensive experience matching the right candidate, to the right client, for the right position. We provide the best opportunities to the most talented candidates in a multitude of industries.


MMC is a privately owned business with corporate headquarters in Irving, Texas. With 2,000+ employees, working in 40+ states, MMC is able to support all United States locations, and some international locations.


We appreciate your interest in reviewing this particular position and we encourage you to visit our website where you can always search and apply for opportunities at

Benefits with MMC Group
MMC offers health insurance plans for our active candidates on assignment, including:

• Medical, dental, and vision coverage
• Life and disability insurance
• Additional voluntary benefits

Join MMC and enjoy the support of a team that values your well-being, both on and off the job!


MMC strives to ensure all job postings confirm details of the position, the rate of pay, and acknowledge that medical benefits are offered.


Get started on your career journey today! Apply to become a part of the MMC Team!


We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.