Administrative Manager

Overview SERVPRO Team Harvey is a family-owned restoration company serving Monmouth, Hudson, and Somerset Counties. We help homeowners and businesses recover from water damage, fire damage, mold, storms, and other property emergencies. We are seeking an organized, dependable, and proactive Administrative Manager to oversee the day-to-day administrative operations of our office and support our growing team. This is a hands-on role for someone who enjoys wearing multiple hats, solving problems, supporting employees, and helping keep an organization running smoothly. The ideal candidate is equally comfortable answering phones, onboarding a new employee, coordinating recruiting efforts, ordering supplies, and improving office processes. Position Summary The Administrative Manager is responsible for ensuring the office operates efficiently and professionally while supporting employees, customers, and leadership through strong administrative processes, organization, and communication. This position serves as a central resource for administrative support, employee administration, recruiting coordination, benefits administration, and office operations. Key Responsibilities Office Operations: Manage the day-to-day administrative operations of the office; Answer incoming calls and ensure calls are directed appropriately; Manage incoming and outgoing mail; Order office supplies and maintain inventory; Coordinate office vendors and service providers; Schedule meetings, interviews, and company events; Maintain a professional and organized office environment. Employee Administration: Coordinate onboarding for new employees; Maintain personnel files and employee records; Assist with employee documentation and compliance requirements; Administer employee benefits programs; Answer employee questions regarding benefits and administrative policies; Track PTO and employee records; Support employee communications and engagement initiatives. Recruiting & Hiring Support: Post and manage job advertisements; Coordinate candidate communications; Schedule interviews; Conduct initial candidate screenings when appropriate; Assist leadership throughout the hiring process; Support new hire onboarding and orientation. Administrative Support & Process Management: Support Job File Coordinators and office staff with administrative needs; Assist with WorkCenter and administrative compliance requirements; Help maintain administrative procedures and workflows; Track administrative tasks, deadlines, and follow-up items; Assist with reporting and KPI tracking; Identify opportunities to improve office efficiency and organization; Support leadership with special projects and administrative initiatives. Qualifications 3-5+ years of office administration, office management, HR administration, recruiting coordination, or related experience Strong organizational and time management skills Excellent verbal and written communication skills Ability to manage multiple priorities and deadlines Strong attention to detail and follow-through Proficiency with Microsoft Office and business software systems Experience with employee onboarding, benefits administration, or recruiting preferred Experience in a service-based business is a plus Benefits Competitive salary Medical, Dental, Vision, Life and Disability Insurance 401(k) with Company Match Paid Time Off Professional Development Opportunities Opportunity for future growth within the organization Compensation: $65,000.00 - $75,000.00 per year All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. #J-18808-Ljbffr