reservations supervisor - hotel

Job details Salary 25.96 to 26.66 hourly (To be negotiated) / 35 to 40 hours per week Terms of employment Permanent employment Full time Secondary (high) school graduation certificate Experience 2 years to less than 3 years Work setting Hotel, motel, resort 201 - 400 rooms Responsibilities Tasks Co-ordinate activities with other work units or departments Perform same duties as workers supervised Prepare and submit reports Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality Assist clients/guests with special needs Co-ordinate, assign and review work Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery Take, cancel and change room reservations Respond to complaints of guests Receive and record bookings for package tours Provide staff training Provide, arrange for, or refer guests to valet parking services Provide information on hotel facilities and services Process credit cards, vouchers and other payments Process group arrivals and departures Make and confirm reservations Ensure smooth operation of computer equipment and machinery Confirm transportation and accommodation reservations Co-ordinate work activities with other departments Answer inquiries and provide information to customers Resolve conflict situations Professionalism in customer service MS Office Computer and technology knowledge Internet Security and safety Basic security clearance Work conditions and physical capabilities Fast-paced environment Work under pressure Ability to work independently Personal suitability Accurate Client focus Initiative Judgement Organized Team player Ability to multitask Punctuality Time management Disability benefits Group insurance benefits Life insurance Other benefits Free parking available On-site amenities On-site housing options Other benefits Who can apply for this job? a permanent resident of Canada a temporary resident of Canada with a valid work permit Advertised until 2026-07-20 Important notice This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity. Harrison Hot Springs Resort & Spa Accommodation and food services 1job posting advertised Large business(between 100 and 500 employees) #J-18808-Ljbffr Harrison Hot Springs Resort & Spa