Hotel Night Auditor

Holiday Inn Express & Suites Selinsgrove - University Area Selinsgrove, PA, US The Night Auditor is responsible for being the first point of contact as well as the first impression with guests, handling all stages of a guest’s stay, which can include multitasking, and performing the following duties in a manner that reflects our property’s vision, mission, and core values. Resolve guest concerns by collaborating with appropriate departments to ensure satisfaction. Process payments, generate invoices, and balance transactions at the end of each shift. Address guest inquiries about hotel services, amenities, and local attractions. Prepare and distribute nightly reports, ensuring accurate financial and operational records. Welcome guests warmly, manage check-ins and check-outs, and provide room keys. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Experience in hospitality is preferred but not required—we welcome applicants at all experience levels. Physical ability to stand, walk, and lift up to 25 pounds as needed. Strong customer service skills with a guest-focused approach. Compensation $15 hourly Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. #J-18808-Ljbffr Holiday Inn Express & Suites Selinsgrove - University Area