Patient Access Representative

Patient Access RepresentativeInspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation's largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 158 hospital-based locations, in addition to its home-based services and virtual care offerings.As our Patient Access Representative, you will act as a key contributor to the overall patient experience by leveraging your talent for organization, operations, and exceptional customer service.Every day you will create a positive impression for patients, family, and visitors while pre-admitting, admitting, and registering. You will interview patients for demographic and financial information, verify insurance benefits, explain financial requirements, collect patient portions, and serve as a mentor to new associates.To be successful in this role, you will possess strong organizational and customer service skills, meticulous attention to detail in information gathering and financial processes, and the ability to effectively communicate complex information while contributing to a positive patient journey.Consistently performs the registration process through timely, accurate, and courteous completion of patient clinical and financial data.Utilizes technology to verify and document insurance eligibility of patients accurately, efficiently, and timely according to established standards.Collects patient portion from patients prior to or at time of service (following MSE).Obtain signatures, verify accuracy of information, and scan documents into electronic patient record as applicable.Maintains an accuracy rate within the departmental guidelines.Demonstrates the importance of quality and integrity of capturing patient information with regards to patient confidentiality.RequiredHigh School Diploma/G.E.D.PreferredOffice experience in a healthcare environment, medical terminology, ability to multitask and prioritizing skills.Where You'll WorkSt. Thomas More Hospital, a 25-bed Critical Access Hospital, is the cornerstone of health care services for Fremont County and surrounding southern Colorado communities. St. Thomas More offers 24 hour emergency and trauma services; inpatient acute care; intensive care; labor, delivery, and nursery care; multi-modal diagnostic imaging; inpatient and outpatient surgical services; rehabilitation services; cardiopulmonary rehab and diagnostics; sleep studies; an infusion center; wound care; and a community blood bank. We are on a mission to provide high quality care with zero harm to patients and employees. Our board-certified physicians specialize in emergency medicine, internal medicine, urology, bariatric services, obstetrics/gynecology services, general surgery, orthopedic surgery and osteopathic treatment. Employees of St. Thomas More enjoy the camaraderie of a close-knit community hospital, the relaxed feel of small-town life and an affordable cost of living in a town rich in culture and historic architecture. Located about 50 miles from Colorado Springs at the foothills of the Rocky Mountains and the mouth of the Royal Gorge, locals and visitors alike enjoy this area for some of the state's best hiking, wildlife, rafting, camping, fishing, climbing, and mountain biking. Canon City has an assortment of restaurants, and breweries, and Farmer's Markets in the summer months.Total RewardsDepending on the position offered, CommonSpirit Health offers a generous benefit package, including but not limited to medical, prescription drug, dental, vision plans, life insurance, paid time off (full-time benefit eligible team members may receive a minimum of 14 paid time off days, including holidays annually), tuition reimbursement, retirement plan benefit(s) including, but not limited to, 401(k), 403(b), and other defined benefits offerings, as may be amended from time to time. For more information, please visit our Total Rewards.