Program Coordinator

Job Title: Program Coordinator

Department: Recreation Reports To: Recreation Manager / Recreation Director

Position Summary: The Program Facilitator is responsible for organizing, coordinating, and overseeing recreation programs and leagues for participants of various ages and skill levels. This role ensures programs run efficiently, promotes positive sportsmanship and participant engagement, and provides a high-quality recreational experience for the community.

Key Responsibilities: • Plan, schedule, and manage recreation programs, leagues, events, and activities• Coordinate participant registrations, rosters, schedules, and communication with participants, parents, coaches, or team managers• Serve as the primary point of contact for program participants, addressing questions and resolving issues in a professional manner• Oversee day-to-day program operations, including facility setup, equipment readiness, and activity supervision• Recruit, schedule, and communicate with officials, instructors, volunteers, and program staff as needed• Enforce program rules, policies, and sportsmanship standards• Track attendance, standings, scores, or other program-related records as applicable• Ensure participant safety and respond appropriately to incidents, injuries, or emergencies• Assist with marketing and promotion efforts to increase participation and community engagement• Evaluate program operations and recommend improvements for future programming• Maintain a positive, inclusive, and welcoming environment for all participants

Qualifications: • Strong organizational and communication skills• Ability to manage multiple tasks, schedules, and responsibilities effectively• Knowledge of recreation programming, sports leagues, or community activities preferred• Customer service experience and ability to handle conflict professionally• Ability to work evenings and weekends based on program schedules• Basic computer skills, including spreadsheets, scheduling software, and email communication• Ability to work independently and as part of a team.

Work Environment: • Work may take place indoors or outdoors depending on assigned programs and activities• Requires standing, walking, lifting light equipment, and general physical activity• Evening and weekend hours may be required during active program seasons or special events

Objective: To deliver well-organized, safe, and enjoyable recreation programs that foster community engagement, teamwork, skill development, and positive recreational experiences for participants of all ages.

Compensation: • Flat rate of $1,000 per league administered.