Office Management Specialist

Office Management Specialist

Integrated Business & Technical Consultants, Inc. (IBTCI), a U.S. based international development consulting company established in 1987, has worked in over 100 countries and implemented over 300 projects. IBTCI serves government agencies, private sector companies, and several donor agencies. IBTCI specializes in monitoring, evaluation, research, and learning (MERL) and institutional support across many areas and sectors including, but not limited to, conflict and crisis, democracy and governance, agriculture, economic growth, food security, education, environment, and global health.

IBTCI has been awarded a task order by the U.S. Department of State (DOS) / Office of Security Assistance (PM/SA) for global security oversight. IBTCI is seeking an Office Management Specialist to support the Office of Security Assistance (PM/SA)'s capacity to provide effective program management, design, monitoring and security assistance oversight. PM/SA oversees U.S. foreign assistance programs aimed at building partner military capacity to advance U.S. foreign policy. The Office currently manages three security assistance accounts: Foreign Military Financing (FMF), International Military Education and Training (IMET), and the National Security Engagement Account (NSEA) (formerly Peacekeeping Operations (PKO)). Additionally, the Office provides concurrence authority for the U.S. Department of War (DOW)'s security assistance programs under U.S.C. Title 10 ("Title 10 programs"). The PM Bureau's need to provide consistent oversight of U.S. security assistance programs is vital. In a context of scarce resources, the need to demonstrate clear alignment with U.S. Foreign policy through effective program management is paramount.

The Office Management Specialist (OMS) serve as core member of the PM/SA team, ensuring smooth operations for the office. The individual must be a self-starter, able to multi-task and prioritize competing assignments. Beyond serving as a travel arranger, Web Tatel timekeeper for the office, the OMS may be tasked with special projects (Ariba, IPP, on-boarding, office reporting) that arise based on the individual's skills and interest, professional goals and existing workload. OMS duties include, but are not limited to, the following:

• Assist PM/SA staff, including Contractor staff, to: obtain and transfer E2 accounts for office staff; visas, passports, and other documentation required for travel; initiate and process requests for travel authorization for all office staff, track authorizations to ensure airline tickets are purchased in a timely manner; complete travel vouchers and ensure accuracy; and assist with the preparation and submission of expense vouchers for local travel and expenses.
• Serve as a timekeeper for PM/SA staff using Web Tatel system, which includes the submission of bi-weekly time and attendance; presentation of the final report for each pay period including the appropriate signatures for approval; track compensatory time, over time, comp time for travel and troubleshoot discrepancies that arise for PM/SA staff (including Contractor staff).
• Assist the COR in tracking Contractor time and leave in a separate tracker.
• Assist with the arrival of visitors for the PM/SA Director, and their movement through security screening.
• Escort cleaning and maintenance staff throughout office.
• Work with facilities management to maintain office and conference rooms.
• Maintain file documentation and storage according to Department policy, as stated in the Foreign Affairs Manual.
• Scans, faxes, and shreds correspondence as appropriate.
• Ensure continuous operation of office equipment (printers, fax, copier).
• Prepare office correspondence and obtain proper approvals.
• Assist PM/SA with security clearances and building passes.
• Assist with records management consistent with best practices.
• Assist with onboarding of new or transferring personnel.
• Maintain office organizations charts, phone lists and supplies.
• Maintain a list of desk locations, laptop, and desktop names, including Contractor staff.
• Assist with requesting and coordinating issuance and installation of information technology, including desk phones (secure and non-secure), mobile devices, laptops and desktops, docking stations, and other needs.
• Assist with set-up for office-wide meetings and/or GSO's monthly learning events.
• Carries out special projects as needed and directed by the COR.

Minimum Education/Experience:

• At least two (2) year college degree.
• One (1) to two (2) years in an administrative position within the federal government (preferably the U.S. Department of State).
• Able to work independently.
• Strong research and organization skills.
• Strong interpersonal skills.
• Excellent oral and written communication skills.
• Able to handle multiple tasks simultaneously.
• Strong organizational skills and attention to detail.
• Ability to manage multiple ongoing tasks and processes simultaneously.
• Skilled in data entry and computer keyboard commands.
• Must be able to quickly learn how to use proprietary applications and systems for processing administrative requirements such as travel, time and attendance, and procurement.
• Able to use Microsoft Office programs including Outlook, Word, Excel, and PowerPoint.
• Must possess ability to compose and staff office correspondence.
• Proficient in English.

Preferred Experience:

• Previous experience working within PM/SA.
• Bachelor's Degree.

Required Security Clearance: U.S. Citizenship. Active Secret-level clearance. A Secret security clearance is required for this position; however, the Office Management Specialist (OMS) may begin work with an interim Secret security clearance.

Work environment: This position will be based in Washington, DC. In some cases, remote work arrangements could be authorized.

Working Days and Hours: This position will be based in Washington, DC. Regular hours for the positions will be the regular hours for the Washington, DC metropolitan area, 8:15 am – 5:00 pm EST; however, positions may be permitted to work alternative work schedules (AWS) as needed and approved, while adhering to the PM Bureau's core hours, currently 10:00 am to 3:00 pm, and in-person requirements for PM/SA.

Physical Requirements: This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 20 lbs.

Supervisory Responsibility: This position has supervisory responsibilities.

Travel: Occasional travel may be required.

Pay Transparency Statement: We are dedicated to ensuring a thoughtful, compliant, and equitable approach to employment compensation. Our commitment includes conducting a comprehensive salary analysis that considers individual skill sets, qualifications, business needs, internal compensation data, and industry and labor market surveys. The anticipated pay range for this position is $70,000 - $75,000 USD annually.

Benefits (Applicable to Employees only, eligibility may vary for part-time employees):

• Annual Leave
• Sick Leave
• Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account
• Life Insurance
• Disability Insurance
• 401K Retirement Plan
• Employee Assistance Program

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

IBTCI is an Equal Employment Opportunity (EEO) employer. This means that IBTCI is committed to a policy of equal employment opportunity for all persons without regard to race, color, religion, sex (gender and gender identity), sexual orientation, national origin, age, protected veteran status, disabled status, genetic information, or any other classification protected by applicable anti-discrimination laws. We prohibit discrimination and harassment in all employment practices and decisions, and we comply with all applicable federal, state, and local nondiscrimination laws.