Public Safety Dispatcher

Communications Infrastructure and Support Sectoin (CISS) has a Public Safety Dispatcher opening located at the California Highway Patrol Headquarters. This position is an instructor position within the Communications Training Program, and under the direction of a Public Safety Dispatch SupervisorI. The duties of the position include, but are not limited to: • Participating in the research, development, design, review, and implementation of training curriculum, as well as appropriate training materials, manuals, guides, and other resources for the Public Safety Dispatcher Basic Course (PSDBC) Modules A and B, Communications Training Officer Course (CTOC), and Advanced Communications Training Officer Course (ACTOC) • Provide support for gathering Commission on Accreditation for Law Enforcement Agencies and the Association of Public Safety Communications Officials accreditation standards from the communications centers • Provide classroom instruction to communications personnel including, but not limited to cadets, guest users, allied agencies and field personnel as necessary • Participating in research and analysis of new training information • Participating in the evaluation of Communications Training Program (CTP), PSDBC, CTOC, and ACTOC effectiveness • Working at local communications centers to retain perishable skills • Work overtime at communications centers to supplement staffing, dependent upon command to command agreements • Two-to-four year commitment You will find additional information about the job in the Duty Statement . Working Conditions Tolerates a confined workspace with prolonged periods of sitting and/or standing, and performs effectively under stress and time constraints. This position is considered an administrative assignment; consequently, only current CHP Public Safety Dispatcher will be considered for this assignment. The incumbent selected will be expected to meet the minimum 24 months duration of the assignment, and the normal maximum duration of 48 months in accordance with General Order (G. O.) 10.6, Field and Headquarters Assignments and Transfers Nonuniformed Employees. Extensions of Administrative Assignments may be granted. Minimum Requirements You will find the Minimum Requirements in the Class Specification. PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-522114 Position #(s): 388-048-1663-008 Working Title: Public Safety Dispatcher Classification: PUBLIC SAFETY DISPATCHER, CALIFORNIA HIGHWAY PATROL $5,307.00 - $7,306.00 New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 1 Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information California Highway Patrol Communications Infrastructure & Support Section (048) 601 North 7th Street, Sacramento, CA 95811 The mission of the California Highway Patrol is to provide the highest level of Safety, Service, and Security. The California Highway Patrol offers challenging and exciting careers in the field of law enforcement. If you are interested in diversity, challenges, and opportunities, the CHP invites you to apply to become a part of our professional organization. We remain competitive and current with training and technology, keeping the citizens of California safe. We have many employment opportunities, and we invite you to look into the California Highway Patrol for your future. Department Website: Special Requirements The position(s) require(s) a Drug Screening be passed prior to being hired. The position(s) require(s) a Background Investigation be cleared prior to being hired. The position(s) require(s) Medical Clearance prior to being hired. The position(s) require(s) a(n) Typing Certificate. You will be required to provide a copy of your certificate prior to being hired. This position requires the ability to type at a minimum speed designated on the Classification Specifications (link available in the minimum requirements section). You must obtain a valid typing certificate confirming your ability to meet the minimum typing speed prior to being hired. Additional information regarding acceptable typing tests: ***Applicants selected for interview will be required to provide a 20 minute oral presentation during the interview process. ***Questions regarding the contents of this Communications Network message may be directed to PSDS I Jeanne Espinoza at View phone number on click.appcast.io. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 6/29/2026 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: California Highway Patrol 052/Selection Standards and Examinations Attn: Jessica Pitman P.O. Box 942898 Sacramento , CA 94298-0001 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: California Highway Patrol 052/Selection Standards and Examinations Classification and Hiring 601 North 7th Street Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Criminal Record Supplemental Questionnaire Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: On-the-job training and/or teaching experience. Exceptional interpersonal skills. Ability to work well in a small team environment. Excellent oral and written communications skills. Excellent time management. Ability to travel. Benefits Newer gated campus located close to Downtown Sacramento; offers free parking, electric vehicle charging stations, gym, an ATM, on-site Bistro, and is close to a light rail station. Close to bike/walking paths along the American River. Public Safety Dispatchers are members of Bargaining Unit 7 and are eligible for excellent medical, dental and vision benefits as well as a great state retirement with additional options of 401K/457 plans. For more information visit: Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Department Website: Human Resources Contact: Jessica Pitman View phone number on click.appcast.io Hiring Unit Contact: Jeanne Espinoza View phone number on click.appcast.io Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Equal Opportunity & Access Section View phone number on click.appcast.io View email address on click.appcast.io California Relay Service: View phone number on click.appcast.io (TTY), View phone number on click.appcast.io (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Application Submission Requirements Interested individuals shall submit a Criminal Record Supplemental Questionnaire with their STD. 678 Employment Application. Hard copy applications must also include the classification title, job control number (JC-522114) and/or position number 388-048-1663-008 on the application. It is required to submit work/employment experience, dates, hours worked, supervisor names, and supervisor phone numbers on the application in descending order, starting with your current job. Resumes or other documents cannot substitute for a state application. Applicants who fail to submit a completed state application may not be considered. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes but is not limited to, the Equal Employment Opportunity page, your Social Security Number, birth date, driver's license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Although the intent is to fill this vacancy as soon as possible, the exact duration of the selection process can vary and is unknown at this time. Other Please note: To obtain list eligibility, you will need to take and pass an examination for the classification to establish list eligibility prior to a job offer. Please visit the link below to search for an examination. Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program 2025 (PLP 2025). PLP 2025 directs that each employee receives a temporary reduction in pay in exchange for PLP 2025 leave credits. The percentage of the temporary salary reduction and the number of PLP 2025 leave credits are determined by the position's assigned bargaining unit. The salary range(s) included in this job advertisement do not reflect the temporary salary reduction. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.