Medical Insurance Collector

Introduction This Work from Home position requires that you live within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Do you want to join an organization that invests in you as a Medical Insurance Collector? At Work from Home, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. Job Summary and Qualifications The Healthcare Insurance Collector is responsible for performing account follow-up and resolution of insurance and patient receivables. We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you. We want you to apply today! What you will do in this role: Work insurance pools and contact insurance companies to resolve claims that are not paid in a timely manner. Review EOBs, remits and payer correspondence while performing account follow-up and escalating any identified issues to the appropriate area for review and response to expedite claim resolution. Identify problem accounts and escalates as appropriate. Maintain compliance with pool completion requirements. Maintain required productivity and QA standards. Document in the patient account record to identify actions taken on the account. Work with patients and guarantors to resolve payer requests and discrepancies to promptly resolve pending claims. What qualifications you will need: Minimum of 1-year related experience required, preferably in healthcare. Relevant education may substitute experience requirement. Previous experience with Insurance Follow Up is preferred. This is a work from home position that requires high-speed internet with 25 MB Download and 15 MB Upload. Wifi is not permitted. Ability to work uninterrupted for shift (not including breaks/lunch). Benefits Work from Home, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services. Wellbeing support, including free counseling and referral services. Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence. Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling. Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing. Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts. Learn more about Employee Benefits ( Note: Eligibility for benefits may vary by location. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. #J-18808-Ljbffr HCA Healthcare