Benefits Access Specialist - Idaho

Job Description

Job Description

Hunger Free Idaho (HFI), a division of the national advocacy and direct service organization Hunger Free America (HFA), works to build a nonpartisan, grassroots movement to support the policies and programs needed to end hunger in Idaho and ensure that all Idahoans have reliable access to nutritious food. 

One of our key strategies is to increase the number of Idahoans who benefit from federal food assistance programs for which they are eligible, such as  with SNAP, WIC, school breakfasts, thereby helping  people and families stretch their budgets and stay fed. 

HFI is expanding its services through an Idaho based Benefits Access team that provides phone-based, in-person, and online support throughout the SNAP application process. By helping individuals and families access these benefits, we reduce financial strain and free up income for other basic needs. 

Applicants must be willing to live in Idaho or move to Idaho, within commuting distance of the Magic Valley.

• The SNAP Benefits Specialist (“the Specialist”) will provide in-person and remote SNAP eligibility screenings and application assistance. They will primarily work remotely across Idaho. This position will include occasional travel within the Magic Valley, to provide in-person SNAP and nutrition benefits application support at community events with local partners. 
• The ideal candidate will also help connect clients to other nutrition programs and refer them to food pantries and soup kitchens. The Specialist will attend community events to provide outreach, conduct screenings, and may occasionally conduct presentations on SNAP and other nutrition benefits. 
• The Specialist will conduct follow-up when appropriate to help ensure applicants receive the correct benefit amount in a timely manner and help resolve issues as they arise. All client interactions must be documented in the mRelief “Johnnie” database to track client progress. 

• Preference for experience in anti-hunger/nutrition benefits screening (esp. for SNAP) and/or more broadly working in and for n low-income communities.   
• High-energy self-starter with strong communications, problem solving, organizing, and inter-personal skills, and a demonstrated commitment to fighting poverty and hunger.   
• Relevant work experience or lived experience with hunger is preferred, although people with significant, relevant, educational experience will be considered.   
• Proficiency using Microsoft Office programs like Word, Excel, and PowerPoint  
• Bilingual Candidates a plus, but not required (Spanish, Pashto, Dari, or Arabic are a plus).  

• This is a part-time, 18 to 20-hour per week position.  
• Hourly Rate : $15.00 
• Non-commute mileage is paid at the current federal reimbursement rate. 
• Employees receive sick time.  

Hunger Free America is an equal opportunity employer. People of diverse races, sexual orientations, ages, faiths, economic and social backgrounds, genders, physical abilities, and national origins are very strongly encouraged to apply. 

To apply, submit a resume and cover letter. Applications not containing both a resume and a cover letter will not be reviewed. 

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.