Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description:

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

•Greeting guests and communicating with them while ordering

•Offering help with using the ordering kiosks

•Offering assistance to those in need of some extra hands

•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

•Ensuring kids receive a kid treat

•Handling any concerns

•Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

• Competitive pay

• Medical, dental and vision coverage

• 401k with matching contributions

• Paid time off equal to 2% of gross earnings

• Unpaid Leaves of Absence

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

• Discount programs

• Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_9A1F6AAD-75D4-4232-A4D4-FCB6A9E23509_69972

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.

Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Columbus, OH vacancy
  •  ...in Columbus, Ohio to oversee team members and ensure an exceptional guest experience. This position is key in maintaining food quality and managing restaurant operations. As a Supervisor, you will lead from the front, train future team members, and play an essential role... 
    Suggested

    Mypiada

    Columbus, OH
    2 days ago
  • Lululemon Athletica is looking for an Assistant Manager, Guest Experience at Polaris Fashion Place in Columbus, Ohio. This role is critical in...  ...-quality experience for both guests and employees. You will lead from the floor, managing team dynamics and operational efficiencies... 
    Suggested

    Lululemon Athletica

    Columbus, OH
    2 days ago
  • $13 - $15 per hour

    A leading cake bakery in Columbus is seeking a Shift Lead who will work alongside the Bakery Manager to ensure high-quality products and exceptional guest experiences. This role involves team leadership, training, and compliance with safety standards. The ideal candidate... 
    Suggested
    Hourly pay
    Flexible hours
    Shift work

    Nothing Bundt Cakes

    Columbus, OH
    4 days ago
  •  ...Columbus, Ohio, is seeking a General Manager to lead the restaurant's operations. The ideal candidate will demonstrate exceptional guest service and leadership, ensuring a clean...  .... Candidates should have substantial experience in upscale dining environments and strong... 
    Suggested

    Darden Restaurants Inc.

    Columbus, OH
    4 days ago
  •  ...Manager to oversee daily operations of our restaurant. You will lead and develop a team of managers and shift leaders, ensuring a...  ...company standards. With a focus on delivering exceptional guest experiences and managing financial performance, you will drive the restaurant... 
    Suggested
    Shift work

    Smashburger 1758 Ohio State Univ

    Columbus, OH
    2 days ago
  •  ...- 39050-0 in Columbus, Ohio is seeking team members for full or part-time shifts. Responsibilities include ensuring excellent guest experiences, food preparation, and maintaining clean restaurant standards. Candidates should have a high school diploma and a minimum of 1... 
    Full time
    Part time
    Shift work

    Subway - 39050-0

    Columbus, OH
    2 days ago
  •  ...restaurant chain in Columbus, Ohio, is seeking a dedicated Manager to lead and inspire their team. You will be pivotal in onboarding and developing team members while ensuring top-notch guest experiences. Your responsibilities will include scheduling, operational... 

    Swenson's Drive In

    Columbus, OH
    3 days ago
  •  ...this role, you will oversee Team Members and ensure an authentic Guest experience. You'll be responsible for managing food quality, ordering, scheduling, and developing future leaders. We offer industry-leading pay, flexible schedules, and career advancement opportunities,... 
    Flexible hours

    Mypiada

    Columbus, OH
    13 hours ago
  •  ...Columbus, Ohio is looking for an Assistant Manager to oversee guest service and store operations. The role includes managing team performance...  ...compliance with laws, and delivering excellent customer experiences. The ideal candidate will handle various responsibilities... 

    UDF-MyScoop Branding

    Columbus, OH
    3 days ago
  • UDF-MyScoop Branding is looking for a dedicated Assistant Manager to ensure an exceptional experience for every guest. This full-time position requires overseeing store operations, managing associates, and ensuring compliance with all laws and company policies. The ideal... 
    Full time
    Shift work

    UDF-MyScoop Branding

    Columbus, OH
    4 days ago
  •  ...Supervisor at their Springhill/TownePlace Suites Columbus Easton. In this role, you will create a welcoming guest experience, manage daily operations at the front desk, and lead a motivated team. The ideal candidate should possess strong communication skills and a natural... 

    Concord Hospitality Enterprises

    Columbus, OH
    4 days ago
  •  ...Eagle Outfitters, Inc. is looking for a Merchandise Leader in Columbus, Ohio, to drive visual merchandising standards and enhance guest experiences. You’ll directly support the merchandising team by executing effective floorsets, managing daily merchandising tasks, and... 
    Flexible hours

    American Eagle Outfitters, Inc.

    Columbus, OH
    2 hours ago
  •  ...restaurant operations, training staff, and ensuring a positive guest experience. This position requires strong leadership and customer service...  ...and must possess excellent communication skills. Join us to lead a vibrant team and create memorable guest experiences. #J-188... 

    Boston’s Pizza Restaurant and Sports Bar – Franchising – Uni...

    Columbus, OH
    3 days ago
  • California Pizza Kitchen, Inc. is seeking a Front of House Manager in Columbus, Ohio. The role involves delivering exceptional guest experiences and leading a hospitality-oriented team. Ideal candidates will have at least two years of management experience in a busy restaurant... 

    California Pizza Kitchen, Inc.

    Columbus, OH
    4 days ago
  • Subway - 33702-0 in Columbus, Ohio is looking for a Manager to enhance the guest experience and ensure efficient restaurant operations. Key responsibilities include recruiting and training staff, managing inventory, and coordinating marketing initiatives. Candidates should... 

    Subway - 33702-0

    Columbus, OH
    3 days ago
  • Ontario Trillium Foundation is looking for an energetic Front Desk Supervisor to lead the guest experience at Sheraton Suites Columbus/Worthington. This role requires 1-3 years of hotel front desk experience, strong leadership, and communication skills. Responsibilities... 
    Weekend work
    Afternoon shift

    Ontario Trillium Foundation

    Columbus, OH
    13 hours ago
  •  ...Assistant Manager in Columbus, Ohio, to support daily front office operations and ensure exceptional guest service. The ideal candidate will possess 2-4 years of experience in hotel front desk operations, strong leadership skills, and excellent customer service abilities.... 

    Sonesta International Hotels

    Columbus, OH
    4 days ago
  •  ...Ohio, is seeking a Front Desk Supervisor to lead the front desk team at their AAA Four...  ...accredited property. Your role will involve guest satisfaction management and team morale...  ...recovery. We require at least 2 years of experience in customer service, ideally within a hotel... 

    The Crescent Hotels Group

    Columbus, OH
    4 days ago
  •  ...Ohioan Hotel and Event Center is looking for a Banquet Captain in Lewis Center, Ohio. This role involves leading event staff in providing high-quality guest experiences and overseeing banquet service procedures. The ideal candidate will have at least two years of... 

    The Ohioan Hotel and Event Center

    Lewis Center, OH
    3 days ago
  •  ...operations at our exclusive members-only bourbon bar. In this role, you will ensure a seamless service experience while managing staff performance and fostering guest relationships. The ideal candidate should have strong leadership skills and thrive in a fast-paced environment... 
    Shift work

    Workstream

    Westerville, OH
    4 days ago
  •  ...A Team Leader influences our ability to create remarkable experiences for every guest and is a crucial part of our team. Along with a competitive...  ...offered as full time or part time.Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager or assistant... 
    Full time
    Part time
    Immediate start
    Shift work

    ZippyApp - Recruitment Marketing

    Columbus, OH
    4 days ago
  • Englefield, Inc. is seeking a Shift Lead for its Tic Tac Taco locations in New Albany, Ohio. The ideal candidate will...  ...and develop their team while ensuring a great customer experience. Responsibilities include guest interaction, staff training, maintaining cleanliness,... 
    Shift work

    Englefield, Inc.

    New Albany, OH
    4 days ago
  •  ...customer satisfaction and maintaining brand standards. You will lead, recruit, and develop a motivated team while managing profits...  ...ideal candidate should have a minimum of 2-4 years of leadership experience in a quick-service restaurant environment, strong analytical... 

    Hunter Super Techs - TurnPoint

    Columbus, OH
    13 hours ago
  • lululemon is searching for an Assistant Manager, Guest Experience in Columbus, Ohio. This leadership role involves ensuring that team members provide exceptional experiences for guests while fostering an inclusive team culture. The ideal candidate should have people management... 

    lululemon

    Columbus, OH
    4 days ago
  •  ...destination in Columbus, is hiring an experienced General Manager to oversee operations and lead a talented team. This role emphasizes financial performance, guest experience, and operational excellence in a high-volume, upscale setting. The ideal candidate must have... 

    Nbutexas

    Columbus, OH
    13 hours ago
  •  ...customer service and the achievement of departmental goals. The ideal candidate will possess a Bachelor’s degree or substantial experience in a Table Games leadership role, with a strong focus on communication and problem-solving skills. Join an exciting environment where... 

    PENN Entertainment

    Columbus, OH
    2 days ago
  • Stand Out For Good, Inc in Columbus, OH, is seeking a Talent Leader to create a motivating guest experience and manage recruitment for a diverse team. You will ensure operational readiness while delivering outstanding service. The ideal candidate should have 3-5 years... 
    Flexible hours

    Stand Out For Good, Inc

    Columbus, OH
    2 days ago
  • Pins Mechanical Co. in Dublin, Ohio seeks a Hospitality Manager to manage the guest experience and daily operations. You'll lead the service team, ensuring a fun and energetic environment while supervising floor staff. Your role includes handling guest inquiries, maintaining... 
    Flexible hours

    Pins Mechanical Co.

    Dublin, OH
    2 days ago
  • lululemon is seeking an Assistant Manager, Guest Experience in Columbus, Ohio. This role is pivotal in leading team members to ensure an exceptional experience for guests. You will cultivate a welcoming environment while managing team performance and addressing guest feedback... 

    lululemon

    Columbus, OH
    2 days ago
  •  ...Branding in Columbus, Ohio is hiring an Assistant Manager. The successful candidate will ensure exceptional service delivery to every guest, maintaining high operational standards while managing team members. Responsibilities include guest services, administration tasks,... 
    Shift work

    UDF-MyScoop Branding

    Columbus, OH
    4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!