Parts Associate

Job Description

Job Description

Parts Associate – Motoplex USA  

Got an eye for the final touch? From parts to performance—if you love completing the puzzle, we need you! Motoplex USA is hiring a motivated, organized individual to join our Parts team at our growing dealership.  

Our Parts Associate assist customers and technicians by accurately identifying, selling, and ordering parts using catalogs and a variety of software systems. This role supports inventory control, warranty and return processing, and delivers excellent customer service in a fast-paced powersports environment.  

Powersports Parts Associate Responsibilities  

• Assist all retail and service customers in selecting the correct parts in a friendly, professional, and efficient manner  
• Provide exceptional customer service to every internal and external customer  
• Sell parts over the counter, through the service department, and over the phone  
• Utilize OEM parts catalogs and dealership management systems (DMS) to accurately identify, price, and order parts  
• Accurately pull, stage, and distribute parts orders for technicians and customers  
• Receive, check in, and stock incoming parts shipments  
• Maintain accurate inventory levels through proper binning, labeling, cycle counts, and inventory control procedures  
• Process parts returns and warranty-related parts in accordance with OEM and dealership policies  
• Ensure proper documentation for warranty parts, cores, and returns, including tagging and timely submission  
• Keep parts displays, shelves, and storage areas properly stocked, labeled, and organized  
• Maintain a clean and organized parts department by disposing of packaging, sweeping floors, and dusting parts bins daily  

What We’re Looking For  

• Previous retail sales or customer service experience preferred  
• Friendly, outgoing personality with the ability to professionally handle customer concerns  
• Passion for powersports and the industry  
• Solid work history with experience in parts or related fields  
• Commitment to delivering your best work every day  
• Strong organizational skills with the ability to manage multiple tasks simultaneously in a fast-paced environment  
• Excellent customer service and sales skills  
• Strong interpersonal and communication skills, both in person and over the phone  
• Proven ability to listen, identify customer needs, and recommend appropriate services to enhance customer satisfaction and dealership sales  

Working Conditions:  

• On-siteFull-time position with overtime opportunities 
• Physical labor required: bending, lifting, and working in tight spaces to complete tasks efficiently and safely.  
• Positive, collaborative environment 

Compensation& Benefits  

• Competitive salary or hourly wage 
• Health insurance, paid time off, retirement plans 
• Bonuses & incentives plans 

Professional Development  

• Opportunities for growth and advancement 
• Training programs, mentorship, or learning resources 
• Opportunities to work on meaningful or innovative projects 

Motoplex USA is your trusted powersports dealership serving Eastern Nebraska and surrounding areas , offering a wide selection of new and pre-owned ATVs, UTVs, motorcycles, personal watercraft, mowers, and power equipment . We proudly carry top brands like Polaris, Can-Am, Sea-Doo, Honda Powersports, Yamaha, Kawasaki, Suzuki, Gravely, Ariens, Roxor, and SSR .  

Why Motoplex USA?  

• Team-driven, fast-paced environment  
• Strong support from sales, service, and management  
• Opportunity to grow and succeed in a thriving powersports dealership  

Apply today or call us to get started!  

Questions contact Motoplex USA at View phone number on ziprecruiter.com (MOTO) or View email address on ziprecruiter.com